media crawler |
| India, Delhi |
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Consumer reviews about media crawler |
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TINKLUS86
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Mar 16, 2012
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FRAUD
Sir,
I had signed up for a 7 day free trial version of Media Crawler's service to download free medical books for $1.99 but my credit card was charged $69.95 today.
Their website now says 'You’ll get 7 days trial access for only $1.99! If you don’t cancel your further membership, then you'll be billed for $69.95 and get your full license'. Probably it was written in their T&C which i never bothered to read. But this is an obvious case of fraud to target the unassuming !
Thanks.
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Media Crawler
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Sep 13, 2012
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Dear Customer
This 2nd charge has been taken according to TOS you have read and
accepted to proceed with signup. TOS state that each trial is to be
extended to the Full Version with a relevant charge taken, unless
trial is cancelled within 7 days period. Thus if you didn't like the
service, you were to cancel it in due time. The trial cancellation
option and amount of the charge coming are also given in TOS. Please
be reminded that this is a onetime payment and no further charges
should occur since.
Here is the link to TOS:
http://www.media-crawler.com/en/tos.html
Also we are always ready to help our customers to resolve any issues
occurred while using our software:
http://www.media-crawler.com/en/cc.html
By following this link you will be able to contact us directly and get
replied in nearest time.
Kind regards,
Leyla Ozsen
Media Crawler Support Team
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