media crawler |
United States |
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Consumer reviews about media crawler |
Doug23
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Mar 28, 2012
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This is just nonsense
I purchased a trial software from them for $2 but then 6 days later they charged me $71 for the license even though I submitted a cancellation. They don't want to refund stating that I accepted this payment by signing for the trial! This is just nonsense! Stay away from them!
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elleatl
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Sep 7, 2012
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Waste of Money
I was searching for a specific file and kept finding several versions at http://www.n8fan.net/item/answers-to-ladefoged-a-course-in-phonetics-exercises/ . When I went to download it defaults to MediaCrawler.com saying that I need to purchase a trial to download. I did - the files are NOT available in any form on Web Crawler. When contacted Customer Service - stock form letters, which indicate they have violated non of their policies. All MediaCrawler has available is what I can google and download myself. No resolution.More importantly, the one month trial is automatic renewal, and there is no notice! Finally was able to get them to cancel that, but I put on a bank alert even though I have a confirmation letter of cancellation. Be careful - this was a complete waste of money.
Be careful of n8fan.net as well - appears to be a fraud
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Media Crawler
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Sep 14, 2012
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Dear Customer
I'm a support team member of Media Crawler and want to inform you that
we are always acting according to the Terms.
Please check on it as every customer is to accept our TOS before
purchasing the service (monthly subscription in your case):
http://www.media-crawler.com/en/tos.html
As you can see on our web site there no files to be downloaded as we
do not store or sell them.
The service is about providing direct access to get downloads
located all over the Internet.
Thus if relevant file downloads are available in the Net, you will get
them.
Also we are always ready to help our customers to resolve any issues
occurred while using our software:
http://www.media-crawler.com/en/cc.html
By following this link you will be able to contact us directly and get
replied in nearest time.
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