horrible service

HORRIBLE- HORRIBLE - HORRIBLE

If you are a Veteran like my AND need a federal resume STAY AWAY FROM this service they have no idea what they are doing AND they do not stand behind their work whatsoever.

However they do have fast talking reps that place the blame on you for the poor resumes they farm out. If I paid YOU to write my resume how can I be blamed for the poor quality? They said I caused this by not giving them my present job description. I am UNEMPLOYED and I have no present job description.

When one tries to use the warranty they find reasons to not fix their sub par work by blaming YOU the customer for their incompetence.

MILITARY STAY AWAY, FORMER FEDERAL EMPLOYEES STAY AWAY, CIVILIANS STAY AWAY.

PROS: The little animated dude on their website was cool and that is about it.

CONS: Took well over seven days to get the work they advertise 3 days max.
Spelling errors
Smart ass customer service rep.
Phony warranty
Content and key words were lacking.
They keep referring to KSA's when making counter claims about their poor work. The Government stopped using KSA's while ago, HELLO!!
Farm resume orders out to overseas writers
Not Certified
BBB Revoked their affiliation because of poor business practices.
BBB RATING OF (F)
Enough said...