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25karats.com

United States

Consumer reviews about 25karats.com

CrazyBear
Jun 17, 2012

CROOKS! STAY AWAY!

I warn everyone not to buy from 25karats.com! The diamond engagement ring that I bough had dark stones, they did not shine at all. Worst of all, two diamonds just fell out of the ring.
I took it to a jewel, and he said that this ring does not cost as much as I have paid for it.
I tried to return in and get my money back, but they never took it back! Though I still had a warranty. Just a company of crooks!

nevy
Jun 18, 2012

We are here to help

We the 25karats.com, are here to help any way we can to make your shopping experience smooth and delightful. This attitude is carried over if there is any problem with the merchandise you purchased from us. We take full responsibility in our merchandise and take action quickly for any mistakes made or unsatisfactory merchandise sent. As a result of our extreme quality checking methods and paying attention to detail in our company, we don't face problems like indicated in the review above. The most absurd would be not taking the merchandise back as long as the return complies with our return policy. If you ever had a problem with any merchandise please contact me personally.

Nevy Ohri
www.25karats.com
31 West 47th St. Suite 607
New York, NY 10036
1-800-201-3404 ext.804
[email protected]

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