7-11 |
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Consumer reviews about 7-11 |
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*DarkEyes*
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Dec 14, 2011
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Rude Atitude / Bad Service
The job may not pay much but at least it's a job. I've worked in the service industry before and yes rude customers are hard to deal with but that doesn't mean a person has the right to take it out on the next polite customer by being rude. I am empathetic to those who work in the service industry. I know it isn't easy and they have a right to be upset when they are treated rudely but so do the customers when they are treated rudely. That being said, in my situation, I wouldn't want to get the person fired who was rude to me today. They were probably having an off day. Everyone has those. There is a lot to be said for letting it go and moving on.
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ramiro1
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Dec 15, 2011
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Rude Atitude / Bad Service
This is ramiro1 again. I not only worked for the bank as a Bank Officer but had 12 part time jobs to take of my mother of Bone Cancer who died in 1990. Just because I was unable to open an account (without the proper documents), I was spit at, cussed at, a man was going to beat me up but his wife stopped him (she knew the consequences if he laid a finger on me. I was told several times, "I hope your F...g Mother dies. So I would turn around and say to them; she is died, is yours. One of the Bank Officials was hit buy a customer because he did not qualify for a loan; to his surprise, the bank officer hit him back so hard he fell on his back with a bloody and broken nose. So, yes, I worked for the bank at 7:00 am, got home at about 5:20. I would make sue the care taker was surviing dinner to mother. I would only have one meal a day. Because I had to leave from home at 5:30 and go to my second job from 6:00PM to 12:00Midnight. I would have to answer, alone, the hotline, The Bishops calls, try to get a police/ambulance to the individuals that were trying to commit suicide. On week end I would give Bible classes and would travel for the church and the bank. My family disowned us and wanted no responsibility on mother or I. At the end I ended up baring mother at the age of 57 in 1990. All my family members stated that I didn't do enought to keep mother alive. My mind was in turmoil. They took away my one acre home, lost my care, lost all my family, friends, etc. After 22years in banking I got Terminally Ill and I was forced to give my two weeks notice and lost my job. No attorney would help me. I was black bald from the industry. I had a nervous breakdown; because at that time I was on top of the world. I went to etiquette school with Former Miss American, met Ricardo Montalban, Olga Brisque and made some commercials and would part of the Parade every year. I was going places and my carpet was pulled under me. I went Bankrupt. I prayed a lot. Then I started receiving Disability Checks, I am receiving Section 8 housing, have a nice apt., an old car and still am having to go to my primary doctor and my Therapist because they think I am going to commit suicide. That my friends is just the icing of my live...I am a survivor of child abuse/rape victim.
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ramiro1
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Dec 15, 2011
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Rude Atitude / Bad Service
What I was trying to say in my last comment is if the employees of 7-11 think they have it hard read what I had to go through in life. You say we all have a bad days, we as bankers were not alowed to have bad days. You left your life at home and smiled at work even if you had a bad issue with a customer. Some of the lady officers after helping a rude customer would excuse themselves and go to the bathroom and cry. If I would see a Male or Female customer being rude to one of the women officers I would get up and ask if there was something was wrong. If they were rude I would call security and tell them they would be getting a 30 day notice that we will closing their accounts (no matter how much money they had). After the 30 days we would close out the accounts and return all the checks they had written and threw them out. It would get so bad at times that our elderly officers were crying infront of the customer. FYI ... I am Hispanic and delt with people from all over the world (even with Queen Elizabeth) and the worst customer were the MEXICANS COMING ACCROSS THE BORDER. YES, THERE IS A BIG DIFFERENCE FROM A MEXICAN AND A LATIN PERSON...ETIQUETTE!!!.
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Aloha1
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Jan 4, 2012
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Rude Atitude / Bad Service
7/11 have a very rude staff.
just today, i went to a 7/11 store here in hawaii at kalihi near the post-office.
yeah i really really dont like their attitudes when i tried to reload this card that is suppose to be a card i can reload at any 7/11 stores.
so here's what happened.
i got there, got a bottle of soda and went to cashier, i asked the lady politely to reload the card i have in my hand and she looked at me with those stinky eyes saying "i dont wanna do it" and i'm like WTF but i didnt say it out loud because i have manners and was told to respect my elders...so i said "but i thought i can reload this at any 7/11 stores..." i said it nicely but she was so mean!
she said something like this "like i said, i dont wanna do it" and she just scan the bottle and i paid =_=
yeah, i will NEVER go to 7/11 ever AGAIN!!!
they shouldnt hire people like that!! such a bad manners...i bet their parents never teach their children some manners. =_=
and even worst, i was being nice and she is being a bitch!! argh!!! this is not the first time it happened!!!
i went to a different 7/11 store before and the cashier lady was slamming the stuff i bought in the bag!!!
what a let down =_= here i thought 7/11 is one of the best stores...=_=
its ok, 7/11 is not the only stores out there...even if i have to walk 2 miles just to get to a different store...i will...
7/11 is right across the street from my house...but, i'd rather walk 2 miles---no even 5 miles just to get to a different store to buy things!! i just dont wanna buy from 7/11 anymore...its all because of this rude staff...=_=
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