A Matter of Fax |
| United States |
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Consumer reviews about A Matter of Fax |
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BeenScammed ByThem
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Mar 3, 2012
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Bad service
This company is a fraud and scam artist oganization who lies to customers and falsely represents whether an item is available or not. In my case, they also violated Federal Laws by keeping over $400 of my money and never sending me any communication or calling to tell me anything about an item which was supposedly "in stock" which was obviously a lie. When I confronted company owner, Jonathan Sheldon (or Shelton) about this he said that this practice was "normal" so the Federal laws mean nothing to this company. AVOID THIS CLIP JOINT AT ALL COSTS! PAY MORE FOR YOUR ITEM ELSEWHERE RATHER THAN DEAL WITH THESE PEOPLE. YOU WILL BE VERY SORRY!
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mark1jam
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Apr 11, 2012
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Customer Service
They do not sell branded products. You will only receive a very cheap knock-off version, even though they list the name brand item in their catalog. Ordered a Samsung brand cartridge printer pack. They charged my credit card for an amount $20 higher than price listed. Have contacted them and called them 6 times and no response. When I finally received the item, it was a generic version, not the Samsung branded item they listed for sale. Over two weeks they would not respond to my calls or emails. Had to dispute the transaction and Visa reversed the charge.
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