Misplaced Direct Deposit
I received an Achive Card with them and my first direct deposit went through fast because my employer had their bank "force" send it into my account. The next pay period there was an issue with my routing numbers and my employer had to cut me a check. I contacted Achieve's customer service line and they told me that I had the wrong routing numbers and to correct it on my end. So I had my employer correct it and they cut me another check.
Now today is payday and there's no money in my account. I contacted my employer and they said that the money went through on their end. I contacted Achieve customer service right away and they told me that I had the wrong routing numbers again. (WTF?!?) Are you f*cking kidding me again? They used the same excuse again.
I explained my situation with them and the customer service rep transferred me over to the department that handles the direct deposit claims. I had spoke to a lady and she told me that the money didn't go through and would be sent back to my employers bank because of the wrong routing numbers. My employer had to cut me another check again and made me sign a paper stating that if the funds weren't returned then I'd have to pay it out of my own pocket. (WTF AGAIN?!?)
I was never told or aware of the 2-3 business day time that they had on their end for direct deposits. I'm waiting it out a few days and see if the money will be returned from Achieve Card's bank, which is First California Bank. The lady also told me that she will email me a confirmation/tracking number for the direct deposit being sent back to my employer's bank. If nothing is returned and my employer contacts me about this then I will be talking to my lawyer. Enough said...