ADT Security South Africa |
| South Africa |
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Consumer reviews about ADT Security South Africa |
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Sandra Bottjer
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Dec 13, 2011
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Empty Promises and Unauthorised Debit Orders
ADT South Africa is useless. I hate going into such a mode of complaining and name-calling but they are leaving me now choice. They took our money and after more than a month our service has not been connected. Maritza Joubert said I should send her an e-mail at ADT to cancel our contract and connection - she did not do ANYTHING about this. It is now another 2 weeks gone past. I have logged numerous calls witj ADT customercare and made numerous fruitless telephone calls. ADT is wasting my time and the time of my employer. Johnny Maries was supposed to activate the alarm system after payment was received. They took the money and still had the audacit to also process a debit order and we have NO ALARM SSTEM!!! I want this service cancelled and ALL our mone back - the connecttion mone and the debit order money. Speaking to anone at ADT at Customer Service / Complaints is truly a waste of time. I have not ever come across such a grossly disorganised and unprofessional organisation!!! Where can I go to get m monies back (with interest)? I hate ADT. I will take my business to GPS where we can have peace of mind. ADT - you suck big time!!! Twitter will also hear this and so will facebokk!!!
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Navin Maharaj
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Dec 21, 2012
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EMPTY PROMISES
Reference number - RAM729
I had my system fitted in 2008 at which time I was told that after 2 years the system would be mine.
I contacted ADT in 2010 and was told that after a further 36 months the system would be mine.
Now I contacted Nita at the call centre and was told that I need to sign another 24 month contract.
please somebody out there ......help me.
Amrith Rambridge - 083 2313 506
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