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AimLoan.com

United States

Consumer reviews about AimLoan.com

J Shih
Dec 20, 2011

Scam and cheating

Scam. Credit score 780+ great history, etc. trying to refinance. Provided all answers with their unusual quesitons within a day. Still the loan got declined during the underwriting process with the reason "Appraisal does not have good comparable data." They asked me to provide the comparable data to them and then they will pass on to the appraisal company and may resonsider with no guarantee. They chose the appraiser but do not trust his work and refused to refund the money. I contacted the appraiser directly and he said that he has been working 30+ yrs as an appraiser and have never heard this reason before. He tried to contact the lender for me; however, later Aimloan sent me and him an email no direct contact. Every issue need to go through them but they are not willing ot do anything to help. The loan officer's suggestion is either you provide the comparable data or go to another lender. Now I have shared this appraisal with Credit Union and they said the appraisal is fine without problems and willing to give me a loan. Run from Aimloan and stop wasting your time.

Zaped
Mar 21, 2012

Scam and cheating

I refinanced with AIMLoan and the process went great, the appraisal came back a little higher than anticipated, and they were able to get me an even better rate! Also the closing process was easy - someone showed up to my house at the appointed time and it all went very smooth. I'd use them again and recommend them to others. I'm not sure about all the complaints on here, it's rally night and day between the experience I had but a couple of thoughts (1) don't bring them an appraisal from another lender and expect them to honor it, appraisal inflation is a real problem and they have to use someone which will give them an honest assessment (2) do contact your loan processor at the e-mail address they give you and keep up-to-date with the process, if you let things go or just don't pay attention you will be disappointed but that would be true for any lender (3) pay attention to the details of the things they need for example the declarations page of your homeowners insurance policy, make sure you are sending them the right stuff otherwise it can slow the process down, if you have any doubt send a follow-up e-mail and make sure it what was needed.

Good luck!

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