Possible Encouraged Fraud in Deceptive and Questionable Marketing Practices

I am also a student of American Public University and my last semester was in Nov and during that time frame I had severall computer issues where my computer crashed and I was in contact with my teachers and with the school I also advised them I was having internet connection problems. So I basically bombed my last semester so I was put on academic probation I filed and SAP appeal form and it got denied they stated that having computer and internet related problems is not a valid reason for online learning. I then tried to go through Sallie Mae to obtain a loan just enough to cover classes and I went through 6 co-signers all got denied. Now I recieved an email form American Military University telling me to use an authorzation code and log in to important information when I did the information was saying I had to print and sign papers since I wanted to withdrawl from the school which I have never said anything about doing. In their handbook it states that an undergraduate is able to re-take classes that they have failed to replace with a passing grade and also that once on aceademic probation who can still take classes and will remain on probabtion until you bring you GPA up. I was given nothing to even try to improve anything.