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Amscot

United States, Florida

Consumer reviews about Amscot

Therealfirstfeenix
Feb 2, 2012

Took my money

this is what i tryed to send them but of course their contact us thing didn't work:

"im very upset, with amscot. you guys tryed to rip me off. we did our taxes a few days ago. when we went to pay with the credit card. it was denied... tryed several times. starting to get upset here. called the bank to see why the heck it was denied. comes to find out. your stupid asses is trying the transaction as cash advance.

thank you amscot for trying to screw me over and give me high interest charges. why don't you charge the damm card has credit like everyone else. stop trying to rip people off and acting like your better than other business. cuz i happen to know when you do cash advance you get your money right away, and we get high interest everyday since the transaction day, unlike regular transaction. by the way you can expect my experience with amscot to be shared to everyone i know."

Amscot
Feb 2, 2012

paying taxes with credit card

Hello,
My name is Ben and I am the Director of Operations for Amscot Financial. Please contact me at 813-637-6264 and we’ll be happy to work with you to resolve your complaint. Because we are a financial institution, some credit card company's may see that we are a financial institution and classify the charge as a "Cash Advance". If you explain to them it was a purchase, they may change the charge to a purchase. We are also working with our credit card processor to see if there is anything we can do on our end to fix this. We apologize for any inconvenience that you experienced and appreciate your feedback.

Thank you,

Ben

AnnR.Key
Feb 19, 2012

Lied, Overcharged, and guaranteed my refund would be here and isn't

Keep your pants on! There were new tax law changes enacted in December, that is slowing processing and refunds from the IRS's end. It is not the fault of your tax preparer, nor is there anything they can do about it.

Amscot
Feb 20, 2012

Lied, Overcharged, and guaranteed my refund would be here and isn't

Hi,

My name is Stephen May, I work at Amscot Home Office in the Tax Department and will be happy to discuss and resolve your complaint and assist you in resolving the IRS delay in funding your tax return. Please call 813-637-6100 and ask for ext 6274. Hope to hear from you.

Steve

tellingsecrets
Mar 10, 2012

Lied, Overcharged, and guaranteed my refund would be here and isn't

Why would u agree to pay 300 when u had ur answer right there on turbo tax? Amscot did not force u to use their services. u have issues beyond their control obviously and u r just a complainer like most amscot customers. wanting something for nothing...

tellingsecrets
Mar 10, 2012

paying taxes with credit card

oooohhhhh give me a break do some research before you come online and blast amscot. I hate the company personally but it suck cuz of u, the customers...constantly complaining and wanting something for nothing...i wish i had a dime for every idiot who asked me why we dont cash chacks for free...its a business...nuff said...

tellingsecrets
Mar 10, 2012

Took my money

give me a break. Amscot is a business. you cannot expect them or any company to give u something for nothing. if u owe them money they have the right to take it. its no ones responsibilty but ur own to worry about ur bills and family. do u think about the employees at amscot? how about if amscot allowed everyone to have free money and listened to the sob stories from people like u? then how do u think they would pay their bills and their employees? get a bank account and stop making excuses. and yeah so what the person called her an idiot...it is what it is. fact is most of the customers at amscot are ridiculous and complainers and down right stupid. the intelligence level for over half of the amscot customers is very low. listen to their language, these low lifes come in with attitude, swearing, hitting their children, making demands, rude...no common sense...they spit and piss on the floor, we find used tampons in the trash...have attitudes beyond belief. I am amazed that people like you and them can function in the world, and what a shame that u are allowed to have kids...spawns of satan...the funniest ones are the ones worried bout there info getting stolen like their social sec # hahaha who wants any of you guys identities...losers...and the customers who think they are too good to be in there...with their bmw and mercedes cars living off 500 dollar cash advances hahahahahah!!! so lame...I hate amscot its fact worst place to work ever...worst rules and no one will ever have ur back and there is no open door policy that they preach about...they will fire u for nothing and treat u like crap and no one including management and recruiters are happy...so t deal with them is one thing and then to have idiots to deal with on top of it make the place miserable...if there were more jobs and better paying then no one would stay at amscot. and ben u are not going to do anything for these customers so stop playing hahahahahaha

damian34
Apr 3, 2012

Will not switch over to new card because we do not have $10

They are currently addressing the issue, and thank you a lot for the help.

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