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Astar Travel

United States, Florida

Consumer reviews about Astar Travel

KennyB123
Dec 31, 2011

Fraud and cheating company!

Please, for the love of God, do not do business with these terrible people.

Ozzie Dude NT
Jan 4, 2012

Happy Customer

I was "cold called" by this company and was told that I was a "lucky" winner of an email contest. The prize was the discounted hotel rates and theme park entries. I got worried when I was told that I had to pay an advance tax before I entered the USA. I was put through a few different callers before I was instructed to provide my credit card info to a supervisor. In a nutshell, it all sounded too good to be true so I called my credit card company to check if an advance "deposit" of $497 was deducted. The deduction was done on the same day as my phone call from the resort company. I instructed my credit company to cancel and reinstate my deduction from the resort company (which they did asap thank goodness) I then emailed the resort company to cancel my "holiday" and received numerous calls from one of their supervisors to chat about the cancellation. I never spoke to them again and had my card cancelled to prevent a 2nd deduction. In summary, buyer beware as if it seems too good to be true then it just might be!

Chook
Apr 11, 2012

Fraud and cheating company!

2012 and they're still ripping people off. I've contacted the Better Business Bureau in Tampa, along with the Florida Dept of Consumer Services as I notified Astar within 10 days of cancelling my vouchers. Three months later I am still waiting for $500 US to be paid back into my account. This is no way to conduct a legit business so yes, they are a total scam. Beware !

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