ATT Uverse |
| United States, Florida |
|
|
Consumer reviews about ATT Uverse |
|
anon1127
|
Jan 23, 2012
|
poor service
Going online or having door to door place Uverse orders is problematic. First, no one can 100 percent guarantee service will be fine until the technician arrives at the home. Second, online promotions and scheduled installs have been a problem for some time. A call into ATT is the best way to order, but make sure you request an email confirmation of the pricing, including first month's bill, price during the promotion and after the promotion. They are required to disclose this but frequently don't. If they say they can't send an email, tell them to stop the order and you will find a representative that will do so.
|
|
po-dTexan
|
Mar 19, 2012
|
'SCAMED for Service"
Agreed, ATT reps are liars!
A door to door scumbag rep talked me into the service with much hesitation. I'm aware of the "deal" that ends after 6 months so I made sure to verify this was not a limited time offer. He told me it would not go up and there was no contract. 6 months later, my bill shoots right back through the roof, matching the amount I was abondoning from TWC. With all the upfront costs and hassles I specifically was not interested in a short term deal. I am filing complaints any way I can, BBB for sure, and will cancel my service. There needs to be some kind of repercussions that ATT must endure for unlawful, deceptive practices. I will do everything I can to marr their name, but I am a small fish...
|
|
Previous 1 Next |
|
|
