BackgroundFee.com |
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Consumer reviews about BackgroundFee.com |
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morisblake
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Jan 20, 2013
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unauthorized charges
Avoid any business with BackgroundFee.com ! I used their services just once and I was overcharged! They offered me their services just for $1 but then they overcharged me $20 twice! Tried to claim for a refund but I never received any responce from them! Beware and be careful!
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dianelaliberte
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Jan 23, 2013
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backgroundfee.com
Like the others on this site. In December I purchased a report for $1.00 and was charged 19.95. I was charged $19.95 again on 1/22/2013. In December after the first charge I called the 800 number and was told I would get a refund. As of today’s date I have yet to receive the refund. When the new charge came in yesterday I had a live chat with 2 people. By the way, their responses are totally scripted and queued by certain words. I doubt I was "chatting" with a real person. I reported that I did not agree to the 19.95 fee, nor could I find it in the fine print on the site where I agreed to these terms. When I asked the customer service rep. where I could find this information on line, they gave me a serious run around and were unable to answer my question. I was told by 2 separate on-line reps. and 1 rep. at the 1-800-699-4264 number that I was to receive a refund and cancel my account. I need to wait 10 days for the refund. This is a total scam... You can’t cancel the service on line?? I too like others was told to contact [email protected]. I will be reporting these scumbags to any agency I can.
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joshvehiclehistory
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Jan 28, 2013
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Customer Service
Dear morisblake and dianelaliberte,
Please email [email protected] for a full refund request. I can make sure your cancellations have gone through or that you receive your money back as soon as possible. I apologize for any inconvenience.
Regards,
Josh F.
Customer Service Manager
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clothesbiz25
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Jan 28, 2013
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www.clothesbiz.net
Wonderful.
Share a website with you ,
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We accept any form of payment.
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Jiplay
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Jan 28, 2013
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fraudulence!
I found several unauthorized charges at my bank statement made by this company. They charged me for $20 twice without any notice and my permission and now they started to charge me $200 and I never made any deals with them! This company is a scam, I tried to contact them and prevent future charges but all their contacts are fake.
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backy
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Jan 30, 2013
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beware and avoid
This company is a total scam! Used their services which cost $1 just once and I was overcharged for $20 for three months without any notice and my permission. This company is fraudulent and must be avoided!
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irisha
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Feb 1, 2013
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It must be SHUT DOWN
Beware of this company and better avoid any business with them! These people don't honor their own word, lie to customers, change details in their papers without any notice to their contractors and customers. This company MUST BE shut down!!!
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