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Capricorns Lair

United States

Consumer reviews about Capricorns Lair

Gaia Hawaii LLC
Mar 16, 2012

Terrible customer service!

I give this company a -10 score in customer service and -20 for prompt delivery.
How do I get my money back is my next problem. I cannot believe this company is still
in business.

Reginia
Aug 14, 2012

Order

This company used to do a good job in getting my items to me. I ordered a 14k gold pentacle which took 3 weeks. They claimed it was shipped August 6th. I asked for a tracking number no. Several times which I never received. I never received the item either. In the past I got a tracking no. The same day it was shipped. After a week I still didn't hear from them . I told them I would wait until the end of the week, and if nothing, I would request my refund from Paypal. It was only Tuesday then they cancelled my order with no explanation of why they never sent me a tracking no. They act like I did something wrong by asking. They accused me of threatening PayPal which was an outright lie. I said I wanted to wait until the end of the week and see what happened. I believe They tried to blame me because they messed up and never sent it out. Stay away from this company.

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