Changi Airport T1 Certis Cisco |
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Consumer reviews about Changi Airport T1 Certis Cisco |
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PrisTan
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Dec 21, 2011
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Rude Certis Cisco Guard
Date should be : 22 Dec 2011
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MikeLoke
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Dec 22, 2011
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Rude Certis Cisco Guard
Certis Cisco hires rude and incompetent fools who take pride in harassing passengers in Changi Airport, then when challenged to justify their actions, these losers just hide behind their flimsy "standard operating procedures" to summon more of their own kind to intimidate you into backing down. These pathetic idiots are lowly-educated, over-the-hill police-wannabes who couldn't make the grade if their lives depend on it, but yet are given countless opportunities to abuse what little power they have.
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MikeLoke
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Dec 22, 2011
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Rude Certis Cisco Guard
AVSO Suresh and a bespectacled Constable Rubaai Bin Haji Rosian Tan, NRIC S7101972A were most horrible and unprofessional lot from Certis Cisco that I've ever had the displeasure of dealing with on Dec 22 2011, 3.30am, at Changi Airport Terminal 2.
AVSO Suresh was demanding my passport and address, despite not being in uniform, yet was extremely rude and confrontational when asked to verify his authority by showing his warrant card, which he does not have!
The egomaniac Constable Rubaai turned up later and cemented my impression of these Certis Cisco jokers, with his rude behaviour and aggressive language, constantly harping over how he was in charge of the entire shift, as if that means anything outside of their half-baked organization.
I was just excercising my right to verify their identities in order to protect myself, as I did comply with their instructions fully, yet could not help but feel I was being disrespected and harassed by a bunch of hooligans, who surrounded me 4 men to 1, and treated me like a criminal for taking a nap
These idiots failed to see that it was their poor management of the situation(no uniform, flashing airport access pass in lieu of a warrant card) that led to the confusion in the first place, and still childishly taunted and dared me to lodge a complaint with the Changi Airport Group and Certis Cisco management.
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Certis CISCO
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Jan 4, 2012
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Rude Certis Cisco Guard
Dear Ms Pris Tan
We refer to your post on 22 Dec 2011.
We would like to understand the situation better from your good-self.
Kindly send us your contact or email address so that we may communicate. You may wish to contact us directly at [email protected]
Thank you.
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Sister Catherine Tay
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Aug 29, 2013
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SIA Terminal 2 information counter
Dear Sir
I am a Singapore and returned from Australia recently. On 24 August an Australian friend, Maria Vilas-Boas and her husband arrived at Singapore airport by Lufthansa Airline flight 778 @ 4pm and to re-board @ 9 pm. I arrived at Terminal 3 before 4pm and waited but did not see her. At about 6pm I went to Terminal 3 as I learned from Lufthansa that they were boarding an SIA flight back to Melbourne. I asked the SIA information desk receptionist on Terminal 2 to page for Maria which they wrote on a scrap of paper and asked me to sit down and wait..... but nothing happened. I had a telephone call from Maria in Australia to say that she heard the paging of her name and went to the information desk inside the airport but they told her that they did not know anything about the paging!!!! Is there any communication between the receptionists outside the Terminal 2 and the receptionists inside the Terminal????? Is there any recording of paging - I saw the male receptionist writing my friend's name on a scrap of paper which was then thrown into the rubbish bin!!!!
Is there any information advising passengers they can come out of the terminal to meet friends as they were on transit for five hours???? They did not know how to come out of the airport to meet me.
I would appreciate an acknowledgement of this complaint.
thank you
Catherine Tay (Sister)
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Mr lim
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Oct 20, 2017
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Rude and arrogant certis cisco officer
First Incident.
This incident happened on 18-Oct-2017 , Changi airport Terminal 1 taxi stand queue counter@ 1845pm. Me and my wife have just arrived back to Singapore and proceed to the taxi stand queue counter. By mistake we have walk through the priority lane. Upon reaching the taxi counter, a bespectacled, height abt 1.7m above, thin chinese male with crew haircut Certis cisco officer stop us with a very rude and offensive statement by saying " Are you pregnant" We are already in our mid 50s and my wife dosen't look like or dress like a pregnant woman at all. Even if we have taken the wrong lane, why can't the officer phrase in a better manner. We felt very OFFENDED by the remark. Further more I am pretty sure at that moment, there are no crowds at the queue taxi lane. This officer should be train to be more tactful and uses his discretion to determine all situation.
Second Incident.
This involved the same officer.We move towards to the taxi queue lane to wait for our turn to board the taxi. In a short while our turn is up. Again this arrogant officer JUST point his finger at us with a loud tone" CASH, CASH CASH" three time in a row. What kind of attitude is this officer up to.Those officer which were placed in the front line should know that there are not only representing Certis Cisco Organization, but also the reputation of Singapore. With such attitude behaviour, it will tarnished the impression of Singapore to foreigner for sure. You can contact me at my email address [email protected] for further verification.
Regards
Mr Lim
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