Conscallhome |
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Consumer reviews about Conscallhome |
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averymom
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Dec 29, 2011
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no phone call connection
When I googled the name of the company that has the phone contract for the jail my son is in - cons call home appeared. I made the mistake of paying them. I realized I have to pay the company who services the jail and cons call home. They would not refund all of my money even though I asked within 20 minutes of figuring out it would not work. They are taking advantage of people who have limited ways to communicate with those in jail.
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WhatAripOff!!
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Jan 31, 2012
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they can't provide service they advertise
I cannot believe this company. A week ago, I found CONS CALL HOME on google. I have a family member that is in jail and I initially was using GLOBAL TEL* who is the phone provider for prepaid accounts with this jail facility... When I called Cons Call Home and spoke to Chris (18885246151 x519) he told me that he could give me a local number to the jail so that it would cost me $1-$2 per collect call as apposed to the $4 per collect call that Global Tel was charging me. He said that I would pay a one-time fee of $20 and the service would be $39.99 per month for 1, 000 minutes/2 collect calls per day and at $1-$2 per call. Sounds great right? Wrong! I realized after a couple of collect calls that my balance kept decreasing by $4 every time I received a collect call... There was no difference WHAT SO EVER in the price that Global Tel was charging me and what Cons Call Home was charging me!! So what's the point?? I just got flat out ripped off. Oh wait, let me not forget to mention that NOT ONLY did I pay a total of $60 to Cons Call Home, but I also STILL had to put money into my Global Tel* account to even make this whole thing work. OK, So Chris tells me that he'd call me in a week to see if this is working out for me...He never called. I literally just called him 10 minutes ago or so and explained to him how this is not doing anything for me and he said, "oh yeah then you should cancel." So I asked him if I could cancel and he said that I'm A DAY too late. Really? So I told him, "wait, you're supposed to call me and you never did" and he says, "well, I was going to call you in 23 minutes". So, if I really am a day too late, why would you call me a day too late to cancel??? Because they set it up that way so it's too late to get your money back. GET A REAL JOB!!! Oh and I will be posting this on my facebook account, I'm calling my state Attorney General, Get Jesse, and the Better Business Bureau...What's right is right, but what's wrong is wrong..and this my, friend is SO WRONG!!! How do you My family and I are already going through hard times through this situation and this kind of stuff definitely does not help the situation.
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Laila Torren
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Jul 13, 2012
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unauthorized charges
My money was stolen from my bank account by this company! I saw the name of this company for the first time and I called them to ask for my money back. They said that it was a mistake and promised to make a refund in 14 days, but I never received my money back. Consumer, beware!
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