Databazaar.com |
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Consumer reviews about Databazaar.com |
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Dave Hansen
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Feb 3, 2012
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Awful experience
i just purchased a black and color printer cartridge for a canon mp470. When I installed them I found them to be incompatible. I google a fix for these cartridges and tried what I could. Of course they remain incompatible to oem specs. In the meantime, the boxes were thrown out. They want the original packaging boxes to honor the RMA. The boxes are not the problem, the cartridges are the issue. It almost sounds like they are putting them back in stock for resell. I am now waiting for a reply as to the lack of the original boxes. I plan on making a complaint to the Better Business Bureau, blasting them on twitter and facebook if they refuse to except the cartridges without the boxes. I urge everyone else who has complaints to do the same
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CarolynCO
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Apr 4, 2012
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This company is not reliable
They don't deliver. This is the first time I ever placed an order with DataBazaar.com. It will be the last. I called on March 23 and placed a $255 order for my inkjet. I was told it would be shipped by UPS and I would receive it in 2-5 days. I received an email order confirmation, but no shipping confirmation. After a week I called and asked the status of the order. She said it would be shipped the next day (Friday) and I would receive on Monday. Nothing on Monday and nothing on Tuesday. Just shy of two weeks since placing the order, I called my credit card this morning to begin a billing dispute for the charges.
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CarolynCO
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Apr 5, 2012
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This company is not reliable
To follow up, I forgot to mention that I called DataBazaar.com on Tuesday evening only to receive a voice message. I left a message saying that I was canceling the order because going on two weeks was too long to wait, and that I was calling my credit card company to dispute the charge. When I talked to the credit card company, they asked if I still wanted the ink cartridges and I said "no." The credit card dispute was started Wednesday morning at 6:00 a.m. After the credit card company contacted them, lo and behold this morning (Thursday), there is an email confirmation from DataBazaar confirming that shipment was made yesterday afternoon, and it will arrive this afternoon. I immediately replied to the email saying the order was canceled on Tuesday and that the credit card dispute was begun on Wednesday morning and this was Thursday. I asked for instructions for returning the cartridges at THEIR cost. My email has not been answered. Coincidence that the cartridges were shipped the same day I began my credit card dispute and after they were contacted by the credit card company? -- I don't think so.
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