DAV, NSO, Representative |
| United States, District of Columbia |
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Consumer reviews about DAV, NSO, Representative |
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djmarshall
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Mar 7, 2012
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Discrimination, Disparate Treatment of Hispanic
DAV NSO's for the mostr part are the VA gate keepers. If you ask for information pertaining to your claim they tell you anything to get you off the VA's back. I have been lied to over and over.
Mr. Cintron, Miguel NSO for the Tampa Saint Pete area e-mail me when I inquired about the status of my claim "Due to large volume of claims and appeals being handled by the VA, claims are taking between 12 and 20 months to complete. Your claim has been slowed down because you also have an appeal to the BVA.
I responded "Sir I do not know what my appeal with BVA has to do with my claim (per the e-benefits web-site) they have made a decision and are completing the required documents for the last 4 months. My Appeal is from 2008 and has not even made it out of the regional office in Tampa Saint Pete. 12 to 20 months is crazy. I'll be homeless in 2 months then they can close my claim because I did not respond in a timely fashion. I would like a better answer than this. I want to know why it takes so long to cut and paste 6 to 12 pages together and put them in the mail. Please save the DAV in bed with the VA BS for someone else.
He replyed "Think about it; if you have ONE C-File and it's at the BVA, how can they work on your claim if you have only one file? It's very unfortunate that you refuse to listen to your representative and that you choose to be unprofessional and disrespectful with this officer/office. I have attached the DAV's statement of policy for representation as a professional reminder of our free service.
And I replyed " First my C-file is not with the BVA it is at the regional office not at the BVA. The BVA has no record of my appeal (per the e-benefits web-site). In Sept. 2011 I saw my C-file at my C&P exams in Orlando, FL (hard to be at the BVA if it was in Orlando but you sill claim my C-file is at the BVA). Second the e-benefits web-site shows that a decision on my claim has been reach and they are in the process of preparing paperwork (for the last 4 months) outlining their decision (hard to do that if my C-file is at the BVA as you claim). Third the VA benefits department sent me a letter January 11, 2012 that said the they were sorry for the delay and that they are working on my claim not that it had been moved to the BVA due to pending appeal (hard to do that if my C-file is at the BVA as you claim). Sir respect begets respect. Respect is errand never demanded. The truth stings when it hits a bit to close to home. I am not your run of the mill Vet that will bend over and take it from the likes of you. You are on quite the power trip why so angry? I payed my dues to the DAV I am a life member. since 1992. Thanks for the "FREE" service. What and who is my Representative not you. The DAV? It is unfortunate that you refuse to listen to a Veteran and just want to tow the VA line. I can call the VA 1-800 line and get the same answer that you are giving me. I was under the understanding that the DAV was a veteran claims assistance organization. I guess that is wrong. Thanks Miguel
The bottom line is the DAV NSO's for the most part are mouth peices for the VA and many are willing to do anything and say anything because they have developed a relationship with VA personnel and are hopeing to get themselves a VA job that they take the VA stance and defend them at the expence of the Veterans that they are to be supporting. If the DAV wants to serve Veterans then they should not be rubbing shoulders with VA Comp and pention employess.
The best DAV NSO I ever had was when I lived in Virginia he worked out of his home and worked for me that is why I joined. To all who are considering joining the DAV look at thier web-sites and call the national headquarters all up front options are about donations not how they can help you. Knowing what I know now I would never spend my hard errned money on membership to the DAV consider all other options first.
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larry c collins
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Jan 21, 2014
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bad dav rep
first phone call when I talk to the DAV rep there she made me feel like I was lying about how many illness I had. I told her I had solid proof of all of them and also a nexus ltr to back them up, she was real rude. some way to treat a vet that is that is home bound and terminal ill. I have call her many times and never has she return my phone calls my questions would have only taken about two min I think she feels she not there to help the vets she assign. her name is MRS TRUBY. I know one thing I serve in the united states marines and I will not be treated in this way. DAV is there for one reason to help and assist veterans. I will make it a mission in my last days of life that the reps in st peterspurg fl that want to act in the way as MRS TRUBY does might find some strong changes coming there way very soon. because the vets are not going to stand for it and it only takes one to get the ball rolling and I will not stop until I get 100 percent service to the veterans. if it takes congress to clean this house so be it.
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