DealExtreme |
| Singapore |
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Consumer reviews about DealExtreme |
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Artshernandez
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Jan 4, 2012
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Never recieve my item
the same problem in El Salvador. I was waiting for my packet when I came to pick up the packet I only received haft of my order, also they send a post card telling me that I had to wait for the rest of my order . unfortunately 2 moths later I'm still waiting for the rest of my order... what a mistake, never again, I wont advise you to do not order from them, instead of that, if you don't care if they take your money for nothing, Do not place order from DX
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dealextremescam2012
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Feb 14, 2012
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Never recieve my item
Were same with me.. they SCAM US!!! Trust me!! I had ask for dispute via PayPal but this evil DX not reply anything until now since 6/2/2012.. and without any authorization they put 'canceled' to the status after they suck mmy money.!! My first order was done using direct VISA (no PayPal), the payment was successfully completed but they hold my order and asking me few sensitive document such as a photo of my VISA, my ID...this is weird!!! so I refused to do that! And they hold my order. I asked them for refund, but they tricked me by a FAKE refund. I got refunded at 1 Feb 2012 but at the same day they charged back my VISA without my authorization nor acknowledgement. I just realized that was 'unknown' transaction with the same amount of the refund value when I called my issuer bank of VISA, they confirmed that amount was charged bt Dealextreme.com!! UNAUTHORIZED!!!
I'm really disappointed!! No body can't stop them from do a fake business and sucking money illegally from customers! At their customer FORUM, they blocked me from posting my complaint and telling others about their SCAMMING, and so many fake 'customers' at the same date that show 'solved' issues-no recently posted REAL customers that i read before! They will delete it after a moment!!
DON'T put your risk at Dealextreme!! Don't even buy anything from their site! I lost USD 71.12!! So sad that no refund until now!!! Please do something!! how to stop this DX-DAMN Chinese Mafia from sucks money over the globe!!!
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Why??
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Nov 15, 2012
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Broken Items
DealExtreme are Absolutely thieves and rip-off artists!!...I got 3 things from them and ALL were broke! At least they did in fact send the items... Now I think what makes me the most angry is that they have a "RETURNS" tab on their site, but if you ever try to use it, you'll find out it is inoperative. After asking for every piece of information, including telling you to take pics of the items, the SUBMIT button will not work!!
Then they have the gall to email you and ask for a review of the broken item!! I gave a review explaining everything wrong with it (In this case a poorly made famiclone with built in games that won't play or output video) and Big Surprise, the SUBMIT button wouldn't work...So I emailed them back (Mailer demon failure)...They don't want to hear your complaints. Avoid them like the plague!
And to those who think a few complaints is OK, like it doesn't matter if a company rips off a few people as long as most are satisfied...How will you feel when it is YOU who are ripped off?
And if I have a complaint with someone like Amazon, they do not have a broken system designed to P*ss people off further when they try to complain legitimately...They would sac-up and handle the complaints, not give the run around on purpose!
All I can say is if you see something you like on DX, then order it from someone reputable...Someone else!
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