Dealfind Jewellery |
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Consumer reviews about Dealfind Jewellery |
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fchaudhr
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Oct 30, 2012
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Item never arrived
I bought an item from Dealfind Jewellery back in August....to this day it has still not arrived!! I have contacted Dealfind via email several times and they have just ignored me lately. The matter will not go away by sheer ignorance!!The item was for my 10 yr old daughter who is still very upset. I have never ever had this issue with any other co. Groupon stands by what they say and are very professional. Dealfind customer service is appalling. They just keep giving me the runaround and provided a false tracking no. Where is my daughter's item?
Also I bought fusion blades recently which arrived from China!! They are faulty!! The blades don't cut! The don't meet quality control standards. Dealfind told me to send them back and told me to tell the post office to "charge on delivery". the post office says "no way" and said that is not very nice of Dealfind to do!
Apparantly this is Dealfind's policy
The Dealfind Promise
Nothing is more important than making our customers happy.
If you're unhappy with anything you bought from Dealfind, tell us and we'll do our best to make things right.
PLEASE RESPOND!! Do as you say you are going to do!
RESPOND TO MY CONCERNS IN A TIMELINE FASHION!!!!
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truenorth
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Nov 8, 2012
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Dealfind Fusion Razors
Dealfind foes NOT live up to customer service. My opinion they are selling counterfeit goods, hence their lack of response and the number of complaints.
Recently, Dealfind offered 16 Gillete Fusion Razors for $39.00....thought Dealfind was a reputable online presence so I placed three orders:
#120908-1201759-001
#120908-1201759-002
#121002-40830-002
(Placing my order # so Dealfind and the public know that this is a real situation, not made up)
Waited, no product. Made in excess of 50 calls to their distributor and most times got the answer "Mailbox Full on this Magic Jack Customer".
Left messages with Dealfind and finally one of the shipments arrived. The razors although in Gillete packaging, had the same sharpness of a dull butter knife. Have used Fusion blades for years, these certainly don't shave like them. Package was shipped from Hong Kong and the language on the alleged Fusion Packaging was in German. The green strip was bumpy, blades dull....have no idea what I am shaving with and what is in the green strip.
Called Procter and Gamble after three further emails to Dealfind with no response. Procter and Gamble have no record of either Dealfind or the third person seller (Razor.com) being one of their bonafide distributors. Like the adage goes if it appears to be too good....probably is. Moral of the story is even when you think the company selling the product is honorable and ethical (in this case Dealfind).....do your homework and be careful......I have emailed them and left a message....unlike their customer service promise....no reply as of yet.
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