Dillards |
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Consumer reviews about Dillards |
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Daryl S
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Jan 7, 2012
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Mistreatment of employees
Dillard's is a very inconsiderate company. I was on light duty from workers comp, and was told that if I needed to sit and rest when my back was hurting I could. I was sitting down one day and was accused of sleeping!!! When I meet with the store and operations manager I was continuously attacked by them I finally had to tell them just terminate me. I refuse to be a puppet for this SHITTY company... If I were a consumer I would stay as far away from this company as possible.
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tessa2012
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Jan 27, 2012
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Mistreatment of employees
Dillard's is the worst company ever to work for, warning! do not work for them ever save yourselve early on.. I worked for them 6years the only reason i survived that long was working and transfering doing 2 years at each store.. my last store was the nail in the coffin for me when i transfered to Ogden, ut at the New gate mall i had been a pacesetter for all my years working for them and i opened a credit card for them daily so you would think they would want to hold onto a performer like that right? Every day i would clock in under their arbratation agreement knowing that today might be your last day of work... harrassed by coworkers cause they were'nt making as much as you and manager getting mad at you daily claiming your not a team player, although they contradict themselves badly cause they talk team but pin you against each other to see who sinks and who swims in this horrible enviornment... Then a new manager above me got promoted to the title after working there one month set up a plan to get me written up and eventually fired by claiming i was saying the f word to customers and yelling at my new coworker and manager... i didnt get fired i found a job that appreciates me and all i do for them.. it was worth the lower paycheck just to be appreciated finally.. the sad thing is these ladies wanted my success within the department which wasnt great cause they always excpect more .. you deliver the highest they want the moon, stars and sun from you.. these ladies got fired shortly after they got rid of me for lying and starting stuff that wasnt their business to do.. what goes around comes around i always say.. in the end i am grateful for these ladies otherwise i would've never left and got fired or stayed there miserable just to hang onto a high paycheck ..
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Your Mom Knows Best
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Mar 6, 2012
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At the expensive stores like Dillard's I would expect nicer customer service and warning about their 3 day return policy.
What kind of "warning" would be appropriate from your point of view?
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suzanne K.
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Mar 19, 2012
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At the expensive stores like Dillard's I would expect nicer customer service and warning about their 3 day return policy.
Had the same problem today, they are nasty to their elite customers!!! I had a horrible experience with their customer service upstairs where i was told to make my return. Both ladies lied to me, were manipulative, and informed me it was a thirty day return policy. Although the other dillards told me 90 days to Elite customers using their CC. This store is a disgrace, i will no longer be purchasing anything from there and they can shove their return policies up their asses!
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suzanne K.
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Mar 19, 2012
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Dilliard's routinely accuses,harasses and arrests people of color for shoplifting
HORRIBLE COMPANY, SCREW THEM AND THEIR POOR CUSTOMER SERVICE, ALSO IT'S NO WONDER WHY THEY HAVE THE HIGHEST TURNOVER RATES, IT SUCKS BEING AN EMPLOYEE THERE ALSO, BOYCOTT THEM!!!
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kreativelady
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Mar 26, 2012
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Mistreatment of employees
DON'T WORK FOR DILLARD'S!!! THEY ARE USER'S! Quota's with Dillard's is Bullshit!!! No, I'm not going to sugar coat anything that is going to be thrown out in this comment. The company has quota's put in place because they feel you will not give 100% to the customers and your job if they didn't have this to fall back on. That's a crock of shit! I'm a prime example of a excellent hardworker, which I was always told this by associates, managers and customers. I was recently fired from Dillard's myself. I worked for the company almost 2 years. I worked my ass off handling 2 area's when they previously let another associate go. I didn't mind the extra work because it kept me busy when the store was slow. I had associates and managers from time to time asking me to help out with projects that wasn't even pertaining to my area, so we could get the job done quickly. I didn't mind it, I love helping others when needed and helping customers. Well each time numbers and selling came my way for review time(owe your numbers are low we need to work on this). I was told you need to get your numbers up and I stated can I please not be asked with the moving process of flipping the store, but no, that was out of the question. So the more I help flip, the opportunities I missed out on sales. Don't even dare to ask for special hours during this process cause you will be told its apart of your job description. Don't believe the Hype that your will make great pay and commission. The only area in the store that makes commission is the shoe department and nothing more, unless you open up alot of credit card's or certain departments have spiff events going on to earn extra cash to be put onto your checks because of vendor specials. Don't even let me get into the fact of employees arguing infront of customers over sales, stealing others sale and the famous quote "this is my customer because they put them into a fitting room or didn't she use my fitting one, so that's my customer", hmmmm, I didn't know the fitting room area's had certain associates names on them. Wow! I know I have said a mouth full but I needed to get my opinion thrown into this as well. If you are thinking about working for Dillard's, Don't Do It! SAVE YOURSELF THE TIME and headache and go with another comapny that Cares for their Employees, Personal Growth, and Passionate about others! You will really thank me in the long run for doing this!!!
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