Direct Shopping Network |
| United States, California |
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Consumer reviews about Direct Shopping Network |
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Wallyco
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Dec 30, 2011
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did not receive merchanise
I'm still trying to get my issues resolved and no such luck. This company owes me over eleven- hundred dollars and no one will do anything to help me. I have sent several registered letters to Art & Blue and nothing is happening. Contacted the Attorney General of California and its as big of a black hole as DSN. Its now been almost six months of banging my head and spending useless hours on hold to get the same bs and no results. Never do business with this company!!!
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deborah mcmillan
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Dec 30, 2011
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did not receive merchanise
I still haven't received my order from May 2011. I get no response from them at all, just on hold with music in the background forever. They shouldn't be allowed on TV. I have direct TV and they are no longe ron Direct TV, but I don't know if they are on other networks.
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Lottie1
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Jan 6, 2012
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did not receive merchanise
I ordered a ring on 7/1/11 and never received. I did the whole customer service hours of waiting on hold only to get the same runaround every time. Finally I contacted my credit card company and they gave me a temporary credit ($918) and did an inquiry to DSN. Of course, DSN would not respond to them either so I automatically won my dispute with the Credit Card company. Apparently if the merchant doesn't respond to their requests then you automatically win the dispute so I have not been given permanent credit back to my account. I am very pleased with my credit card company but I can't believe the way DSN thinks they can keep your money and give you nothing. They really need to be put out of business.
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luckyjo
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Jan 30, 2012
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items never received refund never issuesd
I have won the bid on a sapphire and diamond ring, that was in July and the 1st of December I still haven`t received it.In that 4 months i called lots of times... Sometimes it took 2 hours to get a answer!!! I always took notes on everything that was said . I always got the run around...So we called our credit card company and told them the problem we were having ...They gave us the amount that was charged on our credit card.Thank Goodness...Been there and back... Good luck to all that fall for this company.
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Getting inpatient
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Feb 18, 2012
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Never received items paid for
Call your CC co now may be able to still dispute this.
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