DMCI |
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Consumer reviews about DMCI |
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hevenn
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Jan 3, 2012
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To aspiring & excited homeowners - BEWARE OF DMCI, Royal Palms
its our first time to get a condo unit to dmci, its very terrible experience, they have professioanal liar agent, and their office stafff at bangkal are so unprofessional, a nightmare experience with dmci, this agent, they are just after with their commissions then they will left you hanging, so much problems and no one even have the courage to attend and assist with the problem that their agent did to us.Madeline de los Santos, is an agent, that you should not trust, dis honest person..have the courage cancelling our phone calls with her.she should return back the money we put in at dmci, because its all her fault why we have so many problems now, return back our money and the unit from dmci is all yours, we dont like anymore to invest with dmci, so much problems.people are working just to have a better life here in the Philippines, stop abusing people, bring back our money..
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Mayfaire
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Jan 25, 2012
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To aspiring & excited homeowners - BEWARE OF DMCI, Royal Palms
I dont think the cedar crest or palm rsidences etc. is the problem, the problem is the DMCI company themselves. Their accounting dept. are hired for every months lang, kaya gulong-gulo. Rosewood naman ang sa akin.complete ang payment ko, pero sa kanila hindi can you believe it !! Full payment na ko by Oct.2011 malaman-laman ko sa agent ko may 1M !! daw akong penalty for overdue. I have to go to Phil. right away and check my bank, binigay lahat nila sa akin ang checks na pumasok then dinala ko sa office nila with my agent ( I was just very very thankful I have a very kind and honest agent) So i ask them Bakit 1year akong wala akong payment ng 2009 samantalang complete yong checks ko na paid ako, sagot sa akin ng accounting staff "saan mo nakuha yan mga cheke mo ?"ngee..eh di sa banco! sagot ko naman. haaaah.. so we copy all the checks and payments receipt i have gave them the copy while i kept the original. its all paid. ok sabi nya aayusin ko na ito pati na yong sa title..then I return to my 2nd country. after a month my agent called me "mam clear na po walang penalty or whatever but may kulang pang 260, 000 don sa month ng ganito ganon.
My god!! why na naman di ba bayad na tayo? sige po mam i-check ko ulit ito one by one. after 3days she called me again. mam hindi ko po talaga maintindihan ang accounting ng DMCI kasi po iyong nakalistang kulang nyo daw ay may OR (official receipt)naman dito sa xerox copy na iniwan natin the last time. iisa-isahin ko na lng po ulit. sabi nya sa akin "kasi mam ang problem biglang sumikat ang DMCI at dami-dami nilang projects na sabay-sabay na hindi kaya ng kanilang staff bukod po sa nag-papalit ang staff every 3months. (I know it kasi kada pupunta kami don everytime na umuwi ako sa pinas different faces na ang nandoon bukod sa 3times na silang lumipat ng office at narating ko lahat yon) sa ngayon nasa waiting mode ako sa agent ko. sa totoo lang malapit na ata akong magka-sakit sa kaiisip sa problem ko sa DMCI.
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DJChrisMyk
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Feb 1, 2012
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To aspiring & excited homeowners - BEWARE OF DMCI, Royal Palms
To all those concerned:
I have read all your emails and it looks like we all share the same sentiment. POOR CUSTOMER SERVICE.
If you have the time kindly email me your contact infos at [email protected] so I can get in touch with you, as we are about to make a formal legal complaint on their service. It is about time that the head of the company learns about this matter so employees like JOYCELLE LIGUTOM start learning how to respond to clients and provide good service.
If you have read this message and is about to post please feel free to email me.
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Bart Cee
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Mar 11, 2012
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DMCI
I would like to hear your complaints in full details so we could do something about it. email me [email protected]
or call or text me 09285501177 or 09474975392
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AngryUnitOwner
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Mar 15, 2012
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To aspiring & excited homeowners - BEWARE OF DMCI, Royal Palms
Yeah, I agree. I asked for a certification that I bought a Unit with Flair towers and I had to escalate the ticket before they start working on it. I needed a hardcopy to be sent to my mailing address. Ang kulit lang scanned na nga, mali yung nakalagay. Tapos pinagpipilitan nilang nasend na, sabi ko pwede tingnan mo yung inemail mo sa ibang tao at ibang unit yan. Then after a week pa niya nasend sa email yung tamang scanned copy. ito kakatawag ko lang ulit, sabi ko sa kanila hardcopy ang hinihingi ko dahil hindi nahhohonor yung scanned copy sa financial document. Beware of this agent - Racytte Kellie Garcia.
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abrd212
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Mar 21, 2012
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To aspiring & excited homeowners - BEWARE OF DMCI, Royal Palms
I totally agree! Some DMCI employees are so terribly incompetent, lazy and negligent! They are so incapable of handling overseas clients. I've been questioning their capability in handling documents and fees being submitted to them, plus a lot of other concerns. I wrote such a long, detailed account of my complaints against their agents and all I got was this - NOTHING! I asked for their supervisor's reply several times but she just ignored me. I guess that's one reason why the salespeople and coordinators are so incredibly dumb about this business - those people on top are so much dumber! They can't even respond to issues pertaining to the transaction. Their office is full of irresponsible people who won't even care to address your concerns. Don't be fooled by these people, they can't be trusted. They will keep promising to get back to you then just leave you hanging for weeks.
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condobuyer
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Apr 9, 2012
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To aspiring & excited homeowners - BEWARE OF DMCI, Royal Palms
Thanks for this thread. Our friend asks us to look into Palm Royal. But as with this, we will not commend DMCI to her. GBU.
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verawood
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Sep 30, 2012
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Verawoods Early Reservation
I saw the ads on Verawoods. I asked my my broker if we can have a tripping to Verawoods. She agreed that we will see it and she rented a car. She was not honest to tell that the project was not yet launched. She brought us to Royal Palm and offered the last 2 units there. She pressured us telling that she rented a car for that tripping and we should make a reservation. We wanted Verawood since it would be pre-selling. She got my 20k as a reservation for Verawood and promised to give the receipt the next day. Until now no receipts were given. I confirmed if the money is with DMCI and she said it's already with DMCI. We called DMCI and they told we cannot make any reservations before the launching of the project. I confirmed it again and she said it is really with DMCI. I saw an RFO condo and I decided to buy it and I asked her to give back my 20k. She told me that it's with DMCI already. I told her that I'll just get it directly from DMCI since the project was not yet launched. She suddenly told that she will check if her dept head had an OR of it and it would be hard to get it back. She deposited my 20k to Royal Palm as a downpayment so I wont be able to get it anymore. I signed the reservation indicating that it's for Verawood. I'm wondering now how she reserved it for Royal Palm. I will be informing DMCI of what she did and I hope to get my 20k back. Be careful of dealing with MARIA LAYA "LALAI" EBASAN. She is petite and has pig-like attitude.
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DMCI a waste of money!
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Jan 24, 2013
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DMCI
I agree to those people who are complaining about the admin. staff of Dmci, I have a unit in Magnolia Residence on Quezon City. Staff are very unprofessional and don't know how to give a good customer service. DMCI is good in terms of developing property but their condo dues I think is too much, this year they increase 500+ from the previous amount. Think twice if you want to buy a condo as there are loads of fees to come up whilst you are still paying on your monthly amortisation. DMCI knows how to make money buy getting from the owner of the condominium. They can increase condo dues anytime they want or create something that required payment or fees.
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beware of dmci
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Apr 25, 2013
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DMCI uses bought unit titles for their own financing
My experience with DMCI has been really really bad as well. I bought my unit in 2008, fully paid in 2010 by paying 1.2M cash and 1.6M UCPB bank financing. I tried to sell it in 2011 since I got married and and will no longer need it so I asked for the title of my unit which should be with UCPB already after the undertaking period (or change of name, whatever) of 365 days as stated in the contract that I signed with UCPB. I found out then that they did not process my title change because I got fined with PhP240,000.00 because my loan application got delayed 4 because the mortgage insurance company refused to insure me for the reason that I was pregnant (that's an altogether different story). I got really mad when I found out about this because 1. No one informed me that I have been fined and have been accruing interest with that penalty, hence the huge amount, 2. How can I be fined when should be, the PhP 1.2M cold hard cash that I paid them before the processing of my loan should have been enough to cover the 4 months that it took for the loan to take effect. After all, I paid them a total of 660k already before then so I can move in. To make matters worse, they made it seem like they were doing me a favor by making me ask to write them a letter of request to waive the penalty. They said then that they will process the title already. Fast forward to 2013, still no title. They keep on giving me crappy excuses like mine is a special case, that it has never happened before etc etc. I have had 3 buyers walk out on me already, not to mention the interest that i had to pay all those years I couldn't sell it. I started to investigate what was really happening when I found out NAKASANGLA PALA ANG UNIT KO SA BDO!!! TINUBOS LANG NILA NUNG NAG THREATEN AKO NA MAGDEDEMANDA NA KO.
So you guys decide if ok ba ang DMCI or not. And believe me when I tell you, hindi lang unit ko ang nakasangla. bak sa inyo din. So I suggest you call DMCI documentation 5557777 loc. 7618 or 7622, look for EDNA of documentation. or local 7620 look for a certain Mr.Joey Pineda to ask for your titles. Pag sinabi nila asa meeting or naka leave, kabahan na kyo.
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buyme157
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Apr 26, 2013
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buy2me.us
input this URL:
( http://www.buy2me.us/ )
you can find many cheap and high stuff
Believe you will love it.
WE ACCEPT CREDIT CARD /WESTERN UNION PAYMENT
YOU MUST NOT MISS IT!!!
yutre
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disappointedbuyer
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Mar 6, 2017
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Useless customer service.
I had a check that bounced because, which I was able to fund within the day. However, they refused to redeposit the check. I wouldn't have minded it if they had alternative modes of payment, but no. I have to go, or inconvenience someone to go to their craphole of a place they call their office and lose my own office hours because they refuse to redeposit a lousy check. AND THEIR CUSTOMER SERVICE IS AS USELESS AS AN AUTOMATED ANSWERING MACHINE. THEY DON'T HELP YOU NOR INTEND TO HELP YOU. We pay millions here but they refuse to even make it easy for us to pay them. If we can't pay we get penalties to their benefit. If we forfeit, we lose money and it's to their benefit. These scumbags are making it hard for us to make payments. It's absurd how they insist to make it inconvenient. Even kimstore and other online stores have bank accounts we can transfer money to when buying things. SMDC gives a lot less trouble with payments. I regret buying DMCI. If you're contemplating on buying a DMCI unit, don't. You're up for a lot of inconvenience.
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DMCI HOMES VICTIM
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Mar 11, 2017
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DMCI HOMES NEVER AGAIN
Read from the link and also check the comments to each complaint about DMCI Homes.
My family and I have lived the DMCI HOMES NIGHTMARE and is still ongoing !!!!!!!!!! NEVER NEVER NEVER AGAIN DMCI HOMES
TAKE THEM THROUGH THE HLURB process and Civil Court process do not waste your time trying to talk with DMCI HOMES and their Property Management Company DPMC.
https://www.complaintsboard.com/complaints/dmci-c261145.html
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