dresses-outlet.co.uk |
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Consumer reviews about dresses-outlet.co.uk |
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business123
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May 16, 2012
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They stole my money.
These guys are con-artists. The never sent me the dress I paid for 45 days ago. They never confirmed the order, I never received ANYTHING from them. They stole my money. Beware!
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Ker Les
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Jun 27, 2012
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Sent knock off prom dress
They sent poorly made dress with several faults not at all like the advertised picture
Dress took much longer to arrive than advertised I gave them Prom date and it arrived with little time to do anything about complaints. They took 9 days to answer my complaining email - Prom date has passed and still not resolved.
Bodice was not sewn to skirt - gaping hole
Hem crooked shorter one side than the other
lining was longer than the chiffon top of the dress
flower decorations were sewn to lining therefore pulled and fell off.
seams were sewn too tightly
material of dress sewn too close to zipper so difficult to do up.
!!!!
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veryannoyed
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Sep 13, 2012
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ill fitted dress
June 2012 I ordered a prom dress for my daughter. We went to a professional seamstress for tight fitting measurements as she is a UK size 6 - 8. The dress actually arrived in a reasonable time but to our horror it was far too big at a size 14. It completely fell off her. We went through the proper procedures as stated on the website, i.e. took photographs of the dress with a ruler and sending them in within the specified time recommended. 3 months later and many emails and live chats and the no one has responded apart from the standard 'you will be contacted within 48 hours'. Live chat disconnect my chat or the usual 'sorry but no manager available, try again in 5 hours as it is night time here' It is always 'night time' when I go on chat! I ordered directly from the site. Is there anyway I can try to get a refund?
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