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Duraco Windows

United States

Consumer reviews about Duraco Windows

dissatisfiedwithduraco
Mar 19, 2012

Nightmare Window Installation

Also had a problem with Duraco. We had 7 windows replaced by them and had done our research so we thought they were going to do a good job. They didn't, 2 of the windows leaked (when I say leaked, I mean puddles of water on the floor under the windows). They had been installed in January and as soon as the weather turned nice and the snow melted, the windows that they hadn't sealed correctly leaked in the house. The white casing around the windows turned brown and the walls under the windows started to bubble up from all the water. I called and a different installer came out and said they hadn't been sealed correctly and that is why they leaked so he re-sealed them. After months of calling them to have the interior damage fixed, I finally gave up as they wouldn't take any responsibility for it. We have several more windows to replace and we will not be using them again, they have zero customer service.

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