eDreams |
| Portugal |
|
|
Consumer reviews about eDreams |
|
luapskie
|
Jun 18, 2012
|
credit card fraud
I booked a flight from Lisbon to Cali (Colombia) beginning January 2012, they declined my credit card twice, although there is enough credit on it, I received email from them, I had to do bank transfer, so I did. I wasn't able to see my credit card account slips until may because always traveling, my mom sends them to me and I see that edreams took 740,-Euro the first time they charged my card, this in addition to the bank transfer they asked me to do. Because it was more than 3 months ago my bank couldn't do anything for me, I wrote edreams several times claiming my money back, but they completely ignore my writings, although I send them prove of the 740,-Euro they charged my credit card with !!! The numbers they provide me with can't be called, not from Skype nor from my cell phone. I would appreciate any tip to get my money back, please avoid this company under all circumstances !!
|
|
luapskie
|
Jun 18, 2012
|
credtit card fraud
I booked a flight from Lisbon to Cali (Colombia) beginning January 2012, they declined my credit card twice, although there is enough credit on it, I received email from them, I had to do bank transfer, so I did. I wasn't able to see my credit card account slips until may because always traveling, my mom sends them to me and I see that edreams took 740,-Euro the first time they charged my card, this in addition to the bank transfer they asked me to do. Because it was more than 3 months ago my bank couldn't do anything for me, I wrote edreams several times claiming my money back, but they completely ignore my writings, although I send them prove of the 740,-Euro they charged my credit card with !!! The numbers they provide me with can't be called, not from Skype nor from my cell phone. I would appreciate any tip to get my money back, please avoid this company under all circumstances !!
|
|
eDreams
|
Jun 22, 2012
|
eDreams response
Dear Luapskie,
Our phone number in Colombia is: (01) 3819914 and in Portugal: 707 782 829
Please send an email to [email protected] We would like to make sure your money is reimbursed, and know a little bit more about this issue, as double charging is not a commun eDeams practice.
We apologize for the inconveniences and please do send your email so we can solve your problem and make sure no more customers have this bad experience.
Thank you
eDreams
|
|
lexza
|
Jul 12, 2012
|
Silva Springe
I booked airplane tickets for my friend Riga- Palermo- Riga, that costed 350 euro. Edreams took this money, but after some days i noticed that in my bank account there is reserved one more 350 euro !!!! Im so shocked. i want to get my money back. I used edreams first and last time and i suggest not to use that service for anybody...Now they are ignoring my emails and im not sure, that i will get my money back!
|
|
Previous 1 Next |
|
|
