express transaction services inc |
| Canada, Québec |
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Consumer reviews about express transaction services inc |
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Holly CBC
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Feb 7, 2012
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Selling practices and billing scam
Hi everyone,
I am looking into this company.
Can you call me with your story? This company has been charged with fraud but are still calling.
Holly Moore
CBC Television Winnipeg
204-788-3210
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Bub2009
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Feb 16, 2012
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Selling practices and billing scam
I'm retired now but during a 40+ year career I did most of the purchasing for the companies I worked for.
Two "tricks" I learned - to stop 'scammers' such as Express Transaction Services Inc., dead in their tracks was ... to ask a one simple question at a very early stage in the call - then, make one simple statement at the end.
Yes, I know how difficult it is to get some (many?) of these people to 'stop reading the script' and actually listen -BUT- that is exactly what you must (repeat, MUST) do. How do you get them to stop? Wait a bit, they will have to breathe, then ... Politely, but in a loud voice, say, "I have a question." Do this until they ask, what is your question?" (You may have to say, "Unless you stop and answer my question, I will hang up.") Give them two or three chances. If they don't stop ... hang up.
Most will stop and will ask what your question is. When they do, the question to ask is ...
"HOW MUCH MONEY WILL THIS PHONE CALL COST ME?" {Trick # 1}
Do NOT allow them to continue until they provide a 'logical answer.' When you get the answer, you will know whether you wish to let them continue or not.
Regardless of how the call goes, presuming you do not wish to actually make a purchase, at the end of the call, clearly state ...
"I DO NOT WANT YOUR PRODUCT AND I WILL NOT PAY ANY BILL THAT MAY ARRIVE." {Trick # 2}
Believe me, these 'tricks' DO work ... here is why.
Trick # 1 - the question: Telemarketers will be thrown off balance so ... will answer that question, usually with some degree of truth. You now have 'real information' to allow you to decide whether to terminate the call or not.
Trick # 2 - the statement: Telemarketers use a recording of the call as a 'purchase order.' If at any time during the call you happen to use the 'fateful word' "YES" they will interpret the yes as 'order approval.' By making the statement, you have left them with NO authorization - they can not bill you and will not want to continue.
I hope this helps.
Roy, PEI
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