LIES AND DEFECTIVE EQUIPMENT

December 27, 2011… I guess I should've done more research. Fitness blowout has got to be epiphany of a bad company. They don't care about customers in a seem to be set in proving that. Like most others, my credit card was charged immediately, with this information being withheld and hidden in the fine print. If you don't read the fine print within 24 hours you are stuck. After attempting to get a tracking number on several occasions to no avail, I could only get a promise of a return call with this information, which of course were lies. I paid for white glove installation. What I received was the installation of a defective machine that installers claim to be a manufacturers build issue. They actually called the company to set up repairs. I never heard from anyone. I complained to fitness blowout. I get a call from the general manager Steve Barzilai who tells me that there are only a small number of complaints and they all rectified. It promises me he will stay on top of it. Of course I haven't heard from him again and I can't reach him. I have already contacted my credit card companies to protest the payment. I have filed a complaint with the Better Business Bureau. I am weighing my options regarding legal ramifications. This company needs to be shut down.