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Founders Auto Insurance

United States, Illinois

Consumer reviews about Founders Auto Insurance

gigiof4
Jan 14, 2012

not settling in a professional time frame

I, too, was involved in an auto accident (11/2010) with the other driver being insured by Founders. I was stopped at a light behind another dozen cars when I got rear-ended by someone driving too fast for a rainy evening. Myy car was only 2 weeks old - smashed the rear end which they paid for after two weeks of making calls to the claims adjuster who never returned my calls. Now being a little over a year, I have been trying to settle for doctors bills, pain and suffering and inconvenince. My med bills are not being paid and they said that I did not receive a "referral" for going to the doctor I went to. First of all - I don't have to have a referral from Founders. Again, it took over two weeks before anyone would return my call so did they expect me to sit in pain for that long? I think not. I missed work to go to doctors appointments, had to have a babysitter to accommodate doctors appointments, spent time on the phone trying to get thru to them or get someone on the phone because one of their insured parties was not paying attention to the conditions or her driving. She was cited - I was stopped completely at a red light - how can you turn this on me and make me feel like the guilty one and on top of that refuse to pay the medical bills - and I might add for injuries that may never go away. I have friends in the insurance business who when I told them which carrier this driver had, cringed and commented "GOOD LUCK IN TRYING TO GET THEM TO PAY". Also hearing what the above person mentioned, "the worst sub standard insurance company in the state of Illinois." I believe Founders is acting in "bad faith" and should realize they are adding stress to an already stressful incident in people's lives. Losing precious time holding my grandchildren and being unable to run and play with my children has been been time I will never get back - Presidio (and I may be spelling the incorrectly and I apologize) is the claim adjuster's manager that I have had to work with who has treated me like I did something wrong...I did not ask to get hit. Remember - I AM THE VICTIM. Do what is right, Founders. Take responsibility for your clients actions - isn't that what we teach our children? Now I am too having to obtain and attorney which is just going to cost more money and take time on my end and ultimately Founders end. Good Luck to you, Pito.

Shawn050780
Feb 9, 2012

not settling in a professional time frame

It sounds like Mr. Wagner is willing to help from Founders. Please post on here to let us know about the results. Thank you!

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