GALLERY 925 |
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Consumer reviews about GALLERY 925 |
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Simba211
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Apr 19, 2013
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fraudulent and unreliable seller
I purchased branded and expensive jewellery necking from this seller but when I received my order I found that seller send me just a piece of junk - the necking was low quality and damaged. I've send it back and claimed for a refund but I was ignored without any respect and I never received any response and money back Beware and better don't buy from this seller!
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Galadril
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Apr 30, 2013
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don't buy from them!
I purchased a necklace from this seller and I was very surprised when instead of branded original jewelry I received just a cheap Chinese junk! I've send it back and claimed for a refund, but my claim was ignored without a shame and I never received a refund. Beware and don't buy from them!
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Goralic
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May 2, 2013
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cheap junk
Do not buy from GALLERY 925 - it is a pure scam! I purchased jewelry for my wife from them and instead of branded and high quality necklace I received just cheap Chinese junk. I send it back and claimed for a refund according o their policy, but I as ignored without a shame! Beware and better stay away from this seller
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925
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Jun 15, 2013
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FALSE ANONYMOUS COMPLAINTS AGAINST GALLERY 925
Gallery 925 prides itself in dealing exceptional fine vintage silver of the 20th century. We provide excellent customer service and stand behind our products with a money back guarantee. Our by appointment showroom is located in Union Square, San Francisco Ca. Please visit our website at www.galleryninetwofive.com where our collection can be viewed as well as 1st dibs.
http://www.1stdibs.com/search/jewelry/?dealer=gallery-925&search=gallery+925
The above complaints listed here were made by FALSE customers pretending that they were different customers of Gallery 925. I am the owner of the company so I replied to each one addressing their complaint, requesting an invoice, offering assistance and they did not reply.
I sent an email to report these erroneous complaints to Reviews /Talk addressing each one but they have not replied. When you read the terms of use of this website, you will find they do not verify any complaints nor do they allow a rebuttal or resolution platform for the customer and business.
I know who the perpetrator/s are. They have for 2 months now been in an extortion campaign via online defamation.
As a consumer and a business owner , one must question what the purpose of a site like this as it is not constructive and allows anyone to make unsubstantiated complaints.
Thank you.
Business Owner, Gallery 925
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Leo Olsen
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Jun 17, 2013
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GALLERY 925 SCAM SHOP
BEWARE, like to steal jewelry, replace it with "FAKE/COPY"
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May
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Jun 17, 2013
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GALLERY 925
STAY MILES AWAY FROM THEM, "QUEEN OF STEALING", DONT TAKE ANY RISK!!!
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May
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Jun 17, 2013
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GALLERY 925
GO ComplaintsBoard.com & YELLOW BOT, YOU WILL GET SOME INFORMATION THERE
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May
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Jun 17, 2013
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GALLERY 925 SCAM SHOP
In March I sold Gallery 925 a piece of jewellery with four undamaged pendants and sent it to Gallery 925 on 23rd March. In April Gallery 925 requested to return the jewellery for a full refund of $6,145.80. In accordance with my eBay refund policy I refunded Gallery 925 $6,145.80 on 14th April 2013 via Pay Pal. I later received a shipment from Gallery 925 on 18th April 2013. Upon inspection of the received goods, they are clearly different from the originally sold goods. Pictures we have clearly shows that Gallery 925 swapped out two of the flower pendants from the neck ring, with similar pendants, but not the same ones! The pictures show that the new pendants I received back are damaged and are a different colour tone than the ones I originally sent!! The goods I received back from Gallery 925 are worth far less than the goods I originally sent to Gallery 925. I have refunded Gallery 925 the full purchase price but have not received my original goods back! I request that Gallery 925 either send me back the original goods OR reimburse me $6145.80
Gallery 925 has been appealing this case since the refund date..
We have proof that the she returned FAKE jewellery, we know that the jewellery we received back is not the same as the original jewellery we sold Gallery 925.
PLEASE RETURN THE ORIGINAL GEORGE JENSEN NO:238 THAT WE SOLD YOU OR REFUND US $6145.80
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May
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Jun 29, 2013
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GALLERY 925 STEAL JEWELRY BEWARE
GALLERY 925 Rachel Elizabeth Prater THE TRAVELLING SCAM QUEEN FROM WAY BACK, HER LEFT HAND DOES NOT KNOW WHAT RIGHT HAND DOING. GO ComplaintsBoard.com AND OTHER SIDES ,TO CONFIRM HER ACTIVITET
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Gallery 925
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Jul 3, 2013
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Gallery 925 Responds
Company Owner Responds.
As many businesses who conduct themselves on line, we expose ourselves to on line fraud and scams as well as erroneous complaints on review sites. Unfortunately, reputable and experienced dealers can be defrauded, left to defend themselves on sites like this which feature unfiltered anonymous reviews. In March of this year, I fell victim to online attempted fraud by Leo Olsen, Perth Au, What started as a routine purchase of a rare Georg Jensen item by myself on EBay from Leo Olsen, soon escalated into a defamation campaign by he and his aliases. They are posting libelous reviews under several names. Not one of whom are customers of Gallery 925. Leo Olsen is a disgruntled onetime eBay seller who lost in a claim dispute over mis-described goods . This person is committing extortion/blackmail by exacting online revenge via a defamation campaign against Gallery 925. He is attempting to get me to pay him $ 6,145- 10,000 for goods I already returned via eBay's ruling. He thinks he will achieve this by posting on complaint sites which allow unfiltered claims. He and is actually committing LIBEL, per se which is a civil offense punishable by law. He has even threatened me with lines like "it's all over for you" Our motor cycle gang is going to San Francisco to pay you a visit" He went on my FB business page and sent Libelous messages to those businesses who liked my page.
What kind of person does this?
The facts: I purchased TWO items from this seller, a Vintage Georg Jensen Necklace and Georg Jensen Belt buckle with blue enamel described in mint condition for $6145.80 paid via pay pal. They were shipped uninsured from Perth Au and BOTH pieces arrived damaged( small chips and dings) and not in the condition described in the listing. There was no damage to the packaging or pieces in the packaging. I contacted the seller immediately requesting a return, he refused, claiming it was my fault and that I had switched his products.This is preposterous assertion as both items are very rare to find alone, let alone find together. That is why I paid such a sum of money for silver jewelry. I had previously only seen these items in a book and they are sought after by collectors of Georg Jensen. As with all vintage collectibles, condition is paramount so I was very dis-satisfied to see the purchase was not as described.
Result: It escalated to the EBay Hi- Value claims Dept. After a full review of both sides, EBay ruled against the seller, Leo Olsen because the goods he sold me were mis-described in his listing as in mint condition when they were not. The seller was unable to prove he shipped his goods in the condition described and the images he had in the original eBay listing were deceptive, hiding the dings and chips with a Georg Jensen gift box and no detailed images. EBay saw through him. EBay requested detailed photographic evidence from the seller and he was unable to show one piece of physical evidence to support his claim. He even tried using a picture he found on the Internet from an an Auction house Leonard Joel Australia which he used to claim was his. I provided my images of goods received, they were not professional images but they proved the damage. EBay ruled against Leo Olsen requiring that he refund my money. This is a FINAL RULING under the terms and conditions which both parties must accept at the inception of the claim. I returned the goods as received received a refund and the case was closed .
Immediately there after and on-going, the seller Leo Olsen is trying to force the sale after the eBay's Final ruling by posting defamatory reviews where ever he can and as often as he can. It seems he has very little else to do and he perhaps he has a few little helpers. His twitter account and google plus account say he is from Pa hang Malaysia, yet the sale and the seller Leo Olsen is from Perth Australia. Quite strange to say the least.
I welcome any customers or potential customers to contact me directly via email for any additional information regarding this complaint/s. No business should have to put up with people like this, but the Internet leaves us, vulnerable to on-line assault and this one has been most egregious. . My error was making a bad choice in purchasing these goods without knowing the seller well or getting more detailed pictures prior to the purchase. I have all the evidence of this case soon to be posted on my website. I would post pictures here but the files are to big.
Lesson: When buying on the Internet, be sure the pictures you get have details of condition and that the dealer has experience in the field well as a seller who offers a full guarantee of satisfaction.
The person/s making these erroneous claims have nothing else to do and this website allows the same user post over and over.
Thank you,
Rachel Prater
Owner of Gallery 925
www.galleryninetwofive.com
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May
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Jul 4, 2013
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GALLERY 925 STEAL JEWELRY BEWARE
CORKER OF THE YEAR 2013 . THIS BUSINESS IS NOT BBB ACCREDITED "E-" AND ITS NOT A GEORGE JENSEN ACCREDITED SHOP EITHER RETURN OUR STOLEN JEWELRY
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May
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Jul 4, 2013
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Gallery 925
GALLERY 925 : TO REPAIR ENAMEL IS ALMOST IMPOSSIBLE, INCL. COLOR MATCHING 9 april 2013. 26 of april 2013: Gallery 925 offer to pay for repair the enamels, again, right hand does not know what left hand doing READ GALLERY 925 also JOHNNY (DEAN) WHAT TO DO:" ON YAHOO" RETURN OUR STOLEN PROBERTY NO 238 WE GOT THE PROOF YOU STEAL!!!
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Gallery 925
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Sep 22, 2013
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owner responds
As the owner of the company, I have replied to each of these people via the "send" message. requesting proof or purchase.
They did not reply.
If any of them had a legitimate complaint, they could contact the BBB where my business is an accredited member with ZERO complaints.
BBB will require proof of purchase and physical evidence.
This website is not a legitimate platform to resolve complaints. It serves no purpose other than to collect advertising revenue. Anyone reading their terms of service can conclude for themselves the legitimacy of this "kind" of website.
[email protected]
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