Geico |
| United States, Idaho |
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Consumer reviews about Geico |
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whythelongfaces
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Feb 7, 2012
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geico will not pay claim
YOU are not Geico's customer. Where was YOUR and YOUR SON'S insurance during all this? They paid. To me, I think Geico did good by steeping up and covering THEIR customer's mistakes. What exactly did YOUR insurance do?
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Toyotafan123
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Feb 7, 2012
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geico will not pay claim
It sounds like you hired an incompetent lawyer if you were not satisfied with your settlement. Gieco did what they were supposed to do. You made some bad life choices.
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Not Recommending geico!!
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Feb 11, 2012
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geico will not pay claim
Wow! Did you read what I wrote? Either I can not communicate or you can not read . . . . .
Yes, we as a family DO NOT have geico. (After this; we NEVER will!!) Yes, it was not any of our fault for either of these wrecks! Actually our insurance company did more for us (Follow up calls, checking on us to see if geico was taking care of us and handling everything to our satisfaction) than geico did!! Our insurance is Liberty Mutual and I had to tell them that I didn't want them involved or taking care of any of this!! The reason I did this is because it was not our fault at all for either of these two wrecks. The way I figure it is: I have paid for the insurance I have and it is for ME! Since it was not our fault at all for these wrecks; I figured I did not want my insurance wasting any resources on this. I did get several calls from my insurance over this (and from different departments; not just my agent!) and I had to repeat that I didn't want them involved. Each representative kept telling me the same thing: "If you ever want us or need us involved, just let us know and we will be glad to help you out in anyway we can"! Come to think of it; I almost think that my insurance called because they found out about the wrecks. I'm pretty sure I didn't call or tell them about the wrecks!
If you re-read above you will see what geico paid and what they did not pay! They have only paid a small and token amount of what they are responsible because of the actions of their insureds. The part of covering up their customer's mistakes is ... well a true statement!! I ask why would you feel like you would have to cover up anything though!! Why not just admit what was done and correct it! I can assure you if I have a stupid attack and ever wrong or harm you I will just admit it and move to correct it and not cover it up!
As to the incompetent lawyer statement above: This has only been going on for a little over a year now. And we hired Jeff after trying repeatedly to work it out on our own with geico. I met Jeff in a trial that I was called to be a juror a couple of years ago. I'll admit, I don't like most lawyers because of the stereotypes that seem to fit all to many of them. I remembered Jeff from that trial because of the superior job he did in representing his clients and the way he presents himself in court. It took me a while and a little investigating to remember who he was when we decided we wanted legal representation with these wrecks. It just worked out time wise for him to represent us with both of these (They occurred almost a year apart but we had already been working with geico for quite a while on the first one on our own. When we saw that it wouldn't work out on our own and that we needed to sue and go to court the second wreck happened and geico started out with the non-sense we had already seen with the first wreck. We went and saw Jeff and hired him on the spot!! When we told him about the second wreck and what geico was trying to do: I assure you he got a big grin on his face and asked: "They are saying what?!! What are they thinking?" Needless to say, we are very hopeful for a satisfactory outcome in court!!
I will not give away time lines here but, let me just say that the first trial is not for quite a few more months yet. So your comment about not being satisfied with the settlement or that our lawyer is incompetent are completely wrong!! We are completely satisfied with our lawyer and since we haven't gone to court yet and there is no settlement well I guess we aren't satisfied just yet... But we will be!!!
Sounds to me like both of you work for geico and feel bad that your company is being seen in such bad light. Next time try to actually address what was written in the first place and not side track everyone from the actual facts that occurred.
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whythelongfaces
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Feb 12, 2012
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geico will not pay claim
YOU do not fight the opposing insurance company. YOUR insurance company does it for you. THAT is why you pay them.
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Not Recommending geico!!
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Feb 15, 2012
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geico will not pay claim
Maybe I should have let them... I figured that this was so cut and dry and that I was fully justified in expecting geico to just pay what is fair and just that I wouldn't waste my own insurance companies resources on this. Yes they could fight this for me and they did try several times to do this for me. I think it was just the poor attitude and very poor tact of the geico adjuster that I was dealing with early on that finally set my mind to going ahead and taking them to court 'on my own'. Besides, I figure my own insurance is for 'big' things for when I really need them. We try really hard to not have any traffic violations or wrecks so that our insurance costs don't have to be any higher than possible. (Years ago I hit a deer and when my insurance agent found out about it months later, she asked me why I hadn't turned it in. I told her that I figured I would save my insurance for when I really needed it! She understood that I was just trying to keep my insurance costs as low as possible by avoiding any claims that I could.)
I suppose it is just realizing that all of these 'free services' aren't exactly free. . . . What ever each of us can do to lower the cost of things like insurance is a good thing!
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whythelongfaces
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Feb 16, 2012
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geico will not pay claim
I disagree. I pay my insurance company enough money that if someone hits me they better damn well fight for me. THAT is their job. Geico works for the other folks. Geico fought for their customer. YOU did not allow your insurance to fight for you. If you asked them to and they dropped the ball, then you need to fire them and find another insurance company. "They tried' is not good enough for me, and it should not be for you.
As for lowering your costs, did you really? You are out a lot of money because you failed to let your money work for you. (ie..the money you paid your insurance company.) Geico did exactly what your own insurer would do for someone who failed to report a claim: nothing.
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chowdderhead
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Feb 16, 2012
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geico will not pay claim
OP - you are an insurance company's wet dream.
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Not Recommending geico!!
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Mar 29, 2012
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geico will not pay claim
How did I fail to report this? Hmm... I think that you too either didn't read what I wrote above or can't understand it. Actually you probably just work for geico and feel bad that you employer is getting bad press (Not undeserved press but public statements that while are true; are also very negative!) I guess you could just sum it up as geico sucks!! (Note pics above!)
I still think this is the right way to handle a bad insurance company. Even though they will get away with not paying for this for a while, in the end they will pay!! In fact, the way this will work out is that the trial will wind up costing geico multiple times more than it would if they had just stepped up and paid in the first place like they are supposed to. Why wouldn't you just pay automatically without having to be sued? If I had done what these other people have done and hit other peoples automobiles, and then my insurance company had acted as geico has in these two cases; I would fire them because they are not doing what they are supposed to!! See, these are documented wrecks! There are police reports and statements as to what happened and infractions issued for breaking traffic laws. All the facts agree and support each other as to what happened. There are no 'grey' areas at all in either of these cases. In fact, even the driver's own statements entered in the police reports, state exactly what happened. For geico to ignore this and to try and not just pay what is fair and reasonable for each of these wrecks is simply wrong. What I don't understand is that these are such 'small' cases that it makes no sense to me that they would try to get out of simply paying for damages. It is not like there were any deaths here or any capitol property damaged where we would be talking about multiple millions of dollars involved. In a case involving many millions of dollars it would be reasonable to get more experts involved and to even take it all to the courts. These cases are not that!! The property damage in each of these is under $5, 000. So explain to me how geico is doing the right thing here in refusing to pay!!
My insurance didn't drop anything! They called me more than geico did!! They kept calling to see if geico was handling everything correctly and on time. I had to tell them to not get involved. They wanted to expend their resources on this and I told them that I didn't want them to. I see it as a matter of principle. geico is responsible and my own insurance is not responsible or liable at all in any way. That is why I told them to not get involved. You see, when the courts hear these cases and find that it is geico's responsiblity they will wind up paying what is fair and resonable. The courts don't fool around either and in truth it will work out to be more than if I had just settled for some lowball amount from geico to begin with!! (Here, the looser gets to pay the lawyer fees for the winner as well so that will be another good thing for me!)
Since you didn't read above: My son wound up hitting someone once. My insurance was so fast to pay for the whole thing and not try to low ball the people he hit; those people told me how well they liked dealing with my company. My insurance let them go where they wanted for repairs and did all the leg work for everything so they wound up doing almost nothing! So I am really happy with the service I get from my company!! Up until then we didn't know if they took care of claims very well or not. I am very happy with my company and how they take care of me!! I am also very happy that I'm the one saving a lot of money over what I would have to pay if I had geico as an insurer!! (We quoted most of the insurance companies back when we switched to Liberty Mutual and I know how many thousands less than geico that we pay!!!) The icing on the 'cake' here is that not only do I pay a lot less for insurance I also actually have coverage without having to take them to court if I do have a claim!! The standard procedure for geico is to refuse to pay or low ball and then just see if they can get away with that. I couldn't remember this web site so I 'googled' what I could remember. One search string I used was 'geico sucks' and I only got over a half million web sites of 'satisfied' geico customers... Wow! Way to go geico. Seems you are doing very good at doing so poorly!!
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whythelongfaces
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Mar 29, 2012
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geico will not pay claim
Of course I work for Geico. And Bank of America, Ashley Furniture, Burger King, Walmart, and every other damn company I have ever posted a response to a complaint on. I love how the moment you dispute or show common knowledge on any topic I immediately become an employee of said company.
Only idiots use that accusation son. IDIOTS. For your information, I work in a pharmacy. Jackass.
And you still continue to show how stupid you are by continuing to not understand why Geico did not pay you. As for the complaints online being over a million, ...every flucking business in the world has complaints.
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whythelongfaces
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Mar 29, 2012
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geico will not pay claim
"If I had done what these other people have done and hit other peoples automobiles, and then my insurance company had acted as geico has in these two cases; I would fire them because they are not doing what they are supposed to"
Bullshit. If you were at fault and your insurance company just paid and did not FIGHT for YOU as YOUR insurer, YOU would fire them because YOU would have to pay MORE money for YOUR carelessness. Insurers do exactly what Geico did, they fight for THEIR customers. YOU are NOT Geico's customer. Do you get it yet? YOU are NOT Geico's customer. YOUR insurance company should have done for you what you are bitching at Geico for not doing. YOU do NOT pay Geico so they are NOT obligated to YOU. YOUR insurer is.
I hate stupidity and you just reek of it.
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