GILKEY Windows |
| United States, Ohio |
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Consumer reviews about GILKEY Windows |
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Hornet05
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Jan 15, 2012
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Poor Treatment by Sales Staff
Mr Amrein,
I'm sure if Gilkey behaved that way on every sales call they ran, they wouldn't be one of the largest, most respected window companies in the United States, have been awarded the BBB Torch Award or receive an A+ rating on Angies list. Obviously you didnt get along with Chuck but for you to let one salesman at a major window company determine your remodeling experience without contacting their sales manager and then if still not satisfied going to Mike Gilkey himself, before posting your experience online, is unfair. I bought windows from Gilkey and rest assured I would have never let a personality conflict with a salesman determine a product as important as windows for my home. I agree it may have been your first impression of the company and his manners should be nothing but professional, but perhaps you misinterpreted his sense of humor?? I find it hard to believe a salesman trying to sell anyone anything would be serious about you providing Dunkin Donuts for his visit...c' mon!! Ohhh and by the way, Project Managers are SALESMAN. That is just a fancy title in the remodeling industry.
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Bruce Amrein
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Jan 16, 2012
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Poor Treatment by Sales Staff
Let me guess... you work for Gilkey. "Screw off" I ended up going with a more reputable company - great customer service better windows and for less than HALF of what that trashy GILKEY wanted to do the job. If a sales person has a lousy sense of humor and comes across like a Jackass, then he has people skills issues and shouldn't be trying to attempt to use humor if he sucks at it.
I can't tell you how many friends of mine have had terrible experiences with Gilkey windows. From poor installation that required a complete removal and reinstall, to crooked installations, to leaking windows. Take your bleeding heart love for Gilkey and SHOVE IT!!! First impressions are what make or break companies all the time. I DID contact their Sales Manager - who has yet to return my inquiries; I contacted the advertising and customer service departments with no return calls, or attempts to resolve any issues. Mike Gilkey, himself, never cared enough to even apologize for our rotten treatment.
I have two words for both you AND Mr. Gilkey... and those two words are not "HI There"
...and by the way - they are a local company... very few from around the "nation" buy windows from Gilkey; don't be a moron. The BBB is also a local endorsement and ANYONE can get that award; and as far as "Angie's List", they pay to be vendors on her list, just like the users pay to review. And for the record... I didn't say that Gilkey acted that way on "every sales call they ran". I said that's how I was treated - and even ONE customer shouldn't be treated that way... FO
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