Glencara Irish Jewelry |
| United States |
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Consumer reviews about Glencara Irish Jewelry |
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mr.pinky
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Feb 27, 2012
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ordered a present for Valentines day and still haven't get it
I purchase a Trinity knot bracelet from Glencara Irish Jewelery as a present for Valentines day and I did it a month before the date I needed.
Their website showed that it takes 4 days for worldwide shipping to USA. I waited more than 21 day and then decided to call them and it was really hard to get through because of time difference, finally I did it and they said that my order was shipped. I recieved nothing on February 14 and I was really disappointed. I didn't get my order even later and also no money back.
People beware ordering something from them!
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jugo
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Dec 25, 2012
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no delivery
I purchased a golden ring from their website and I got scammed! They took my money and never send me my purchase! I claimed for a refund but they ignored all my messages so now I contacted to VISA in hope to get my money back. Buyer, beware and better do not buy from them!
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glencur
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Mar 25, 2013
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waste of money
This company doesn't seem reliable after my bad experience with them and I will never recommend it to anyone! I purchased a custom ring from them and they promised me 21 days delivery but I've never received it. I tried to contact them but I was ignored. Just a waste of money!
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Ripoff Couple
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Jun 3, 2014
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Late Delivery, Wrong Size, Worst Service Ever
I ordered a Claddagh My Soul Mate Ring Set from Glencara.com, for our 25th anniversary vow renewal. I paid the extra $19.99 for the guaranteed 1-2 day delivery. It arrived late, after a week, and missed the vow renewal ceremony. Plus, the women's ring is the wrong size. No amount of email, or phone calls to the US and Ireland will get me a response. The calls automatically go to a voicemail saying it's outside their office hours, no matter what time I call. I want my $19.99 refunded, and more importantly, I want to exchange the ring for the right size. I'm afraid to send the one ring back for exchange in that I'll never see it again. As it's engraved, I don't know what their "small fee" to exchange engraved rings will be. This is the worst customer service I have ever had with ANY online company, and I do a tremendous amount of online shopping. I am hoping this may elicit a response from their customer service department. My next step will be to contact my bank for a disputed charge if I don't hear from them. I’m afraid it's a fraudulent company. This is certainly a case of buyer beware!
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lbell07871
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Jan 4, 2016
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returns
Returned two.rings.over 2.months ago. Never received refund. Do.not.respond to emails and get automated message stating that they are not taking calls due to overwhelming snails.being handled. Poor communication. Would never do business again
Scam!!!!!
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Robert Eagles
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Dec 30, 2019
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BAD CUSTOMER SERVICE
I ordered a Ring and Bracelet (and there was supposed to be a FREE Gift for ordering) for Christmas for my wife, we had been together for 48 Years.I wanted to get her something special.
I ordered on the 9th of December and their Website said "Guaranteed for Christmas" Here it is the 30th of December and Still no Ring.or Bracelet. I waited till the 20th of December and tried again to have it sent FedEx. A package did come in, date ordered the 9th of December, (FedEx) only the Bracelet, NO Ring and No Free gift. I was counting on the Ring especially. I have not seen the order placed on the 20th by FedEx.
I tried over and over again to get in touch via email and all you get is an Automated Reply by email. I tried calling, answering machine full and once again an automated voice mail complaining of backlog.and busy doing orders.
I have contacted my Bank and Credit Card supplier and asked for my Money Back..
DO NOT DEAL WITH COMPANY, PICTURES AND PRICING MAY BE GOOD, BUT CUSTOMER SERVICE IS THE PITS.
DON'T TRY TO GET IN TOUCH WITH ANYONE CAUSE YOU WON'T.
MERRY CHRISTMAS --BAH HUMBUG.
I'm ashamed to put my name that I was so foolish to fall for Looks and Pricing. Shame , shame on me, what a Fool I was. i should have read the Reviews before ordering.
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