GMAC Mortgage |
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Consumer reviews about GMAC Mortgage |
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GMACbohica
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Jan 18, 2012
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No customer service!
We have the same problem. I agree with everybody. GMAC is the worst bank to get mortgage account. Please complain to www.bbb.org
I will complain too. I don't know if it will help but I don't know what else to do with these guys. You can't talk to anybody who knows what he/she is doing. They are all uneducated about their job and they have no answers for customer b/c they don't know anything. And not only that they cannot process any paperwork right and they mess up our accounts and we have to deal with their mistakes. We get statements with a due date of 6 months past every month and we told them maybe 15 time already that the statement is not right. Also the address where we are supposed to send our payment is usually wrong on the statement so we have to call and ask them the right address to send the check and the correct due date and the correct amount. Every month! Are we going to have to call them every month for the next 30 years to make a payment or correct things????
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ihategmac
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Mar 20, 2012
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No customer service!
I agree with everyone GMAC is the worst company ever. They don't return call, they done answer your questions and they keep say "I sorry" but do nothing about it. Ever time you call you get a different answer, I have been lied to so many times I stopped counting. I have called at least 50 times since Dec 2011. They have put tickets in to resolve my problem and then another problems appears. I have been recently told that my payment was more because I owed money from 2010. They debited my account with out my authorization and now won't accept a check payment. I have spoken to a Supervisor but they are just as bad as the reps. This company needs to be put down. If ever you know of any other ways we can bring them down please let me know. I am on a mission, I want them to pay, they are the WORST COMPANY!!
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sandra le
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Mar 21, 2012
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No customer service!
I ALWAYS ASK IF THE PERSON I'M SPEAKING TO IS IN THE UNITED STATES- IF NOT I ASK TO BE TRANSFERED TO THE U.S.
I BELIEVE WE AS AMERICANS SHOULD KEEP OUR JOBS HERE IN THE U.S. WHEN SO MANY OF US ARE OUT OF WORK! WHY SHOULD WE BE TRANSFERED TO A FORIGN COUNTRY?, ESPECIALLY WHEN OUR OWN PEOPLE ARE IN FORCLOUSER--ANSWER THAT GMAC...;!!
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