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Great Expressions Dental

United States, Florida

Consumer reviews about Great Expressions Dental

nuttygirl94
Mar 29, 2012

Poor service

OMG, I can not believe I never checked this office out before reading all these comments!! I just FIRED Dr. Henwood after returning to her office 3 more times from my initial exam to get a cavity filled. I kept coming back for deep cleanings, costing me hundreds of dollars out of pocket-after insurance. Yesterday, I even walked in asking if my cavity was to be filled. The assistant told me that I was there for a cleaning only but she would check and see if I could be "fit in". A few minutes later she tells me no problem, the dentist can do it. I then get seen by the hygienist who then picks at my teeth, trying to talk me into costly services, after I told her I don't need them she checked with the doctor who comes back with her, says hi, looks at my molar and leaves. The hygienist's then tells me the doctor has no time for my filling. My blood starts to boil at this point, since my last visit had to be rescheduled from 4 months ago because they miss scheduled me then. I walked out and told the receptionist to cancel my daughter, husband, and any of my existing appts because Dr. Henwood has 3 fewer patients. The manager got involved saying she wants to make things right and talks with Dr. Henwood who then says its ok, but I will have to wait until then have time to get me in. I told them to stick it and reminded them again that she has 3 less patients and to remember that I am worth just as much as those in the waiting room. I have never, ever been treated in such a way! I hope people read these comments, and am forwarding them to the office. Dr. Henwood, you should be ashamed how you treat people-what goes around comes around. Enjoy your pay check now, because it won't last!!!

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