H&M Online

0793439615
Gauteng Boksburg, South Africa

Poor service and Quality of Clothing

Good Morning
I would like to complain about the quality of clothing and service I received at one of your store in Mall of the South. I bought pants for R425 on Saturday I wanted to wear them the next day as I was pressing the pants I saw there was a tear on the pants and not only on one side but both sides. I decided to take back the pants and I was told that it’s my fault that the pants wear thorn, mind you It wasn’t even 24 hours since I bought the pants and the manager was so rude to me. I bought clothes from the same H&M last month and I can tell you Mall of the South has the worse service. I have clothes that I haven’t even wore I am thinking of returning them. I want my money or exchange of the pants or I will make a fuss about this if I don’t get a response. I am a qualified fashion designer I know my material I will never do anything stupid to ruin my own clothes.