hautelilo.com |
| United States, New York |
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Consumer reviews about hautelilo.com |
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ANDVA
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Dec 10, 2011
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Fraudulent sales - Claim authenticity but their products are FAKE
I have ordered an LV bag from them and when we received it, it was an absolute fake. My wif used to work for LV before, so she spotted the fake right at the spot. SO, DO NOT ORDER ANYTHING FROM THESE WEBSITES!!! THEIR MERCHANDISE IS ALL FAKE!!!
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beihard
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Dec 14, 2011
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Fraudulent sales - Claim authenticity but their products are FAKE
i bought a bag from romanovilla.com just for kicks, and the thing was RUBBER. on the website they promise a 14 day refund, but i called on the 6 days after i received the bag to return it and they had the nerve to say that they have a 14 day exchange and a 7 day return policy. and since i was already on the 7th day of receiving the package i had exceeded the return time limit. they still kept on swearing up and down about how real the bags are and offered me a certificate of authenticity, which they just happened to forget to include with the original package. or a exchange for thier certified pre owned lv bag, but i had to call back on monday b/c their offices were closing in 20 minutes. when i tried to call in on monday right at the beginning of their business hours, THEY HAD BLOCKED MY NUMBER!!! i then called them using a different phone which they answered IMMEDIATELY. I then told them that i was done playing their game, and taking legal action. i then had my lawyer friend write a 3 sentence email to them, i got my money back within 12 hours of sending the email, and they never even asked me to return the piece of shit bag.
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LeighLeigh
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Dec 19, 2011
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Fraudulent sales - Claim authenticity but their products are FAKE
Wow, I am so glad I googled about this site. I was literally this close to making a purchase! And I indeed found their site through an online ad via FaceBook! Can FB or do they not "govern" or investigate their advertisers?? Well, do any of you know where you can purchase authentic LV bags online, at a discounted price?
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ANGELCC
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Dec 25, 2011
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Fraudulent sales - Claim authenticity but their products are FAKE
FAKE, FAKE FAKE SHIT...ALL DAY LONG!!!
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The-nerve-of-some-people
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Dec 27, 2011
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Fraudulent sales - Claim authenticity but their products are FAKE
DO NOT BUY FROM THIS COMPANY. I ordered a LV handbag and was charged $404. On 12/21, UPS attempted to deliver the package. Fortunately, I wasn't home. They left an info-notice on my door. The following day, UPS never came back. I called to inquire about my package and was was told the package was intercepted due to "fraud issues." I then called Hautelilo. The female service rep was very rude and would not let me get a word in edge wise.
After reading this website, I am now able to put 2 & 2 together! Hopefully, Hautelilo will be put out of business for advertising to sell authentic LV products, when in fact they are running a scam.
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ipc81
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Dec 29, 2011
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Fraudulent sales - Claim authenticity but their products are FAKE
Does anyone know the return address of hautelilo?
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Melinda S
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Dec 30, 2011
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Fraudulent sales - Claim authenticity but their products are FAKE
I ordered 2 purses and 1 wallet from Hautelilo for Christmas gifts. They look authentic, but then I read these complaints and I am thinking that I too have fake bags. Can anyone tell me what I should do? I tried calling the number provided and a answering machine said they were closed even though they are supposed to be open until 5 PM est and tried to e-mail but the e-mail was returned to me. Please help me I have quite a bit of money tied up in these fake items. Thank you.
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Jenn O
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Jan 4, 2012
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Fraudulent sales - Claim authenticity but their products are FAKE
I also ordered a handbag from them that was intercepted due to a "fraud investigation" they tried to say that UPS will issue me a new tracking number and I will receive my bag within 48hrs. It has been almost 3 weeks since I ordered the bag and it's still being held. Hautelilo says they will refund me when they receive the bag back...which I have no control over. I've had rude customer service reps and been given the run around. I've had my attorney send them an email to demand a refund and I'm still waiting. Do not order from this company...pretty sure the bags are fake.
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trusted comsumer
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Jan 6, 2012
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Fraudulent sales - Claim authenticity but their products are FAKE
without researching the validity of this site I went and purchased a bag from them. I decided to dig into and found this complaint website. Only 15 minutes after I place the order. I called and tried to cancel the order. numerous times, the line was disconnected. I determined to call them and still on hold ever since (30 minutes has passed). It's clearly this is a scam. I called my bank to stop payment, but was told that they can't do anything at this point and that I have to wait until I receive the bag and dispute with the bank. This is a lesson I will never forget "if it's too good to be true than it's definitely not true"
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Shopper Head
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Jan 8, 2012
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Fraudulent sales - Claim authenticity but their products are FAKE
I have looked at this website several times and almost ordered the LV Artsy MM. I hesitated because I wondered to myself how can they sell for so cheap for new bags when these bags on ebay or going for twice as much. I continued to research and found these reviews. So glad I did. The last person said it in a nut shell, "If its too good to be true, it probably is!" I was very close to taking a chance. I will not buy from this site. Good luck to those that did!
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Counterfeit Investigator
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Jan 21, 2012
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Fraudulent sales - Claim authenticity but their products are FAKE
People, the only authorized online seller of new Louis Vuitton products is the Louis Vuitton website itself! There are a FEW reputable resale shops that have websites, that sell used authentic LV products, but the only way to be 100% sure your online purchase is authentic is to buy through Louis Vuitton. Also, Louis Vuitton never discounts their products nor does the company authorize 'outlets'. One of many ways (other than the so-called discounted price) you can tell a website sells counterfeit items is to look closely at the website for misspelled words or improperly used english. Chances are it is not an American or even a European seller, but actually a front for Asian markets (where 95% of the world's counterfeit products are born). Buyers beware and be smart!
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Missiemoo
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Jan 29, 2012
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Fraudulent sales - Claim authenticity but their products are FAKE
Wow, I too was going to order like the rest of you. Site came through on FB and I went to it several times but I tried to call and get more info and could never get through! Now I know why. This is the first time when I searched for site that it directed me to this site and I am glad it did. Buyer Beware!!! Thank you all for sharing your misfortune, it will hopefully help many more buyers!
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WOW12
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Jan 30, 2012
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Fraudulent sales - Claim authenticity but their products are FAKE
OMG!!! Thank god I didn't order from this site I was about to order after I spoke with someone form the 866 # they have well the lady said it was 100% Authentic with some minor imperfection to the back nothing a naked eye can see so I called my sister to check out the bag while she was googling the name this review site came up and we read the reviews together and I was shocked when I read all this!!! next time I will definitely do more research. Thanks everyone!!!
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mmm12345
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Feb 10, 2012
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Fraudulent sales - Claim authenticity but their products are FAKE
I ordered a bag for my wife for Christmas before I read these reviews. I ordered the bag on 12/17/2011. It was not delivered because no one was at home, I called to pick it up from UPS but was told it was intercepted because of fraud. I called hautelilo and they told me it was an error and they would have the bag re-delivered. Called them after not receiving it at was given a new tracking number. This bag was evidently delivered to someone/somewhere else. Finally got the bag around 1/11/2012. It had no serial number and did not look authentic. I called hautelilo and they agreed to exchange it for one with a serial number. Told me maybe I could not find the serial #. Finally received another bag. Same thing, no serial number and did not look authentic. I called them again and told them I would be returning this one too. Customer service person, Natalie, Rita and/or Kelley was really rude and offered no explanation but disputed that the bag was a fake. I think this may be the same person just using different names. It is 2/9/2012 and I checked and behold, UPS could not find they address to deliver the returned bag. They provided me the return address when I called and told them I was returning the bag! I sent an email and the message from UPS tracking to hautelilo on 2/6/2012 to ask for verification or the correct address. Haven't heard from them. Probably will not and will likely have to spend who knows how much time getting a refund. What a complete and absolute fake operation and products from beginning to end. Never order from this company.
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hotstore2005
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Jun 13, 2013
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best bag
https://picasaweb.google.com/lh/myphotos
this seller is very nice,with best quality,lowest price,many famus brand bags,wallets,belts.
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