Healthcare Recoveries, Inc. |
| United States, Kentucky |
|
|
Consumer reviews about Healthcare Recoveries, Inc. |
|
doubledd
|
Dec 19, 2011
|
Possible Identity Theft Scam
Hey all,
I got the same fishy looking letter form Healthcare Recoveries so I called BCBS with the 800 number on my card and asked them if they are are a company they do business with. I found that they are in fact doing business with them and that is the correct number to call them with. I then called Healthcare Recoveries and found that the only information they wanted was the Event number listed on the letter and if the procedure was due to an accident or some other event that would enable them to spread the financial load to other companies. They really only asked the question "was this treatment called for due to an accident" I told them no, and that it was recommended by my doctor. that is the only information I gave and that is all they asked for, I did not offer any details past that. At the end of the day its a bit of a pain but I can understand why the are doing it due to the incredible cost of medicin now. Clearly they are getting enough results to be able to spread the financial load to other companies. otherwise they would not be paying a 3rd party to do this. Now if you would have to answer yes to their question I would think that you might want to work with Human resources at your co. if you have that, just make sure this was handled properly and with confidentiality. I would not give up that information without some input from people that are familiare with those kinds of issues.
|
|
met163
|
Dec 22, 2011
|
Possible Identity Theft Scam
Alright, this thread really freaked me out because I had no idea who was legit or not -plus some people are really harsh or just don't seem real. Here's my story: I had wrist surgery to have a cyst removed recently(3 months ago) and just got my "2nd notice" from Healthcare Recoveries ie Ms Cheri Hall. I ignored the first letter, hoping they would just take me off their list(wishful thinking i know). But number 2 came and I knew it was time to call Blue Cross Blue Shield to confirm the legitimacy of the letter. So, I called the number on the back of my insurance card and finally got through to a real person who nicely informed me that "yes, it is real." she explained basically what alot of people on here are saying, the company is hired by BCBS to see if any monies can come from anyone else. I told her that I have had past experience of fraudulent medical practices(Backstory:a hospital sold my old record of an ER visit to the collection company CMRE who said I didn't pay it and it was over 3 years old! This was absolutely not true and I had records to prove it. I had to seek legal counsel and write dispute letters which did finally clear up of that scam) so I'm very hesitant to call them and give any information. She said that most likely they have it all and would most likely only ask for event number which is provided on letter and maybe date of birth like her company does. (which I didn't like bc thats not on the letter so do they really have that?) She also said that I wasn't the first person to ask her about these letters and how they don't seem to be authentic and apologized for that. Strange but nice.
So I hung up the phone and decided I would try the online method that was provided on the letter first before calling Healthcare Recoveries. It actually was simple to my relief and they didn't ask for any extra personal information that isn't provided on the letter- as in NO birth date, etc needed! :) The online form is in 5 steps: First you put in the event number and the info on the letter(address, name). Next page, it asks how the injury was received with several options which you have to choose one.I chose "other" so the next page made me fill out the "other" information - which included detail description of the injury/incident. So I explained it was not an injury and my doctor recommended the surgery, no one else involved or at fault. no accident, etc. The rest of the page asks specifics like where you got hurt, when exactly did it start, if you had involved any other insurance companies/filed anywhere else, and finally is the patient represented by an attorney.
Final page- says thanks for filling out info and asked for a telephone number if they have questions. So this was the only piece of information that was not already on my letter and i figured i'd give it to them, although I wish I didn't have to.
That was it. So here's hoping no more letters or other issues come about. I would recommend people to call their insurance/biller directly. Find out the scoop, give minimal information if you do give anything. Be careful if you talk with anyone.
|
|
Customer911
|
Jan 10, 2012
|
Possible Identity Theft Scam
The comment below was posted on another site but its worth a read...
Subrogation is usually proved by some bit of information the consumer supplied to the INS CO. They get this information when people talk to places like Healthcare Recoveries (work for BCBS). DO NOT RESPOND TO THEM!
How many times have you tried to contact your INS CO and they have given you the run around and WASTED YOUR TIME. Get them back by not answering them! If you make the mistake of answering the phone, put them on hold.
Healthcare Recoveries is trying to get money out of you! Even if the INS CO has paid the claim they can still try to recoup their money. Example: If you fell at your mothers house they would try to sue your mothers homeowners INS CO. Nice, now her INS rates go up.
Lets address keeping costs down... These are the most common healthcare scams; Phantom Treatments, Double billing, Shoddy Care, Unneeded Care, Identity Theft, Rolling Labs and Runners. Subrogation isin't on most heathcare scam lists. The fact is, it's easier for the INS CO to just ask you a few questions and then take your money or money from your mothers INS CO than to go after the real crooks. Your mom will thank you.
DO NOT ANSWER HEALTHCARE RECOVERIES!!!
DO NOT ANSWER HEALTHCARE RECOVERIES!!!
|
|
csre
|
Mar 8, 2012
|
Possible Identity Theft Scam
omg you ppl are crazy, call you health plan its a real compnay that works with your health plan to make to third party isnt liable for you treatment like work comp or car insurance. this is not a scam they are just trying to keep cost, so the health plan isnt paying for stuff another party is liable for.
|
|
ssmerocket
|
Mar 19, 2012
|
Possible Identity Theft Scam
Healthcare Recoveries, Gibson and Sharps, Trover, who pays for them? We do, with higher premiums, as the insurance companies try and "3rd Party" their way to profits. Who are the "3rd Parties" who "should pay"? Why other insurance companies with their own subrogation henchmen and the same motives. How in the heck does this keep costs down? Does it really keep costs down if your BCBS gets paid back by my Kaiser who does the same with another Ins Co and so on with the added overhead of all these "lawyers" and "recovery" shysters? Get real. Ignore these idiots, you are just feeding their fraudulent system.
|
|
Stfia
|
Feb 24, 2013
|
BCBS Of Mass Healthcare Recovies
BCBS is a cheap, crappy insurance with a long history of trying to get out of paying legitimate claims by losing paperwork or dragging their feet paying Drs. and hospitals. Local Drs. in the Columbus, Ohio area hate dealing with BCBS. Many of them will not for the reasons above and simply refuse to accept patients with BCBS coverage. I had coverage through BCBS through December of 2012. It was a full time job - they were secondary to Medicare coverage and at least 2 or 3 times a month involved fighting with them via the telephone to get them to pay their fair share. Now that I have switched plans they have gotten Heath Care Recoveries in the act to try to get money back they had to pay out on me either through myself or a third party carrier - claiming the illnesses were the result of some kind of accident. There is no end to the lunacy. They are currenrly fighting with over a claim for ER treatment that boiled down to nausea and diarrhea. What more can I say - shit happens.
|
|
kazz
|
Jan 26, 2017
|
GIBSON AND SHARPS SCAM
I received a letter from the law firm Gibson and Sharps. The top of the letter stated that it was in regards to BCBS of IL. My name as the policy holder, my name as the patient, the date of service and "event number"
It stated as follows:
This firm represents Equian, a subrogation vendor of Blue Cross and Blue Shield of IL. You may wish to review your health plan contract to determine an legal obligation you might have to provide certain information in connection with the claim referenced above.
Please contact Equians Customer Service Department immediately at xxx xxx xxxx to resolve this matter and avoid further inquiries. then they give the hours of operation etc.
When I called the number, the woman was very business like asking my name, and what was the address that the letter was sent to. Right there I stopped and said, "Who are you and what is this in regards to?" I said, I do not owe any Law firm of which I am not familiar, my medical information. I said, I have paid my medical bills, I have filled out all of the forms required. The procedure was approved etc and that I felt this was in violation of HIPAA laws that a 4rth party company had my medical information. She said, "Thank you, have a nice day" and hung up on me. I then called my insurance company who then called Equian and we were all on the phone. They told me that they had sent me 3 prior letters of which I have no recollection receiving, asking if my surgery was due to an accident that might require another party to be responsible for the bill. If this was the reason they were contacting me, why didn't they say so in the letter? Why was the letter created in an evasive way to frighten me into calling the law firm? I did nothing wrong. I pay my premiums, I've paid my deductable, I have paid my portion of the bill. I asked why is a LAW FIRM contacting me? What is the purpose of a LAW FIRM being the one to contact me? What does that have to do with my healthcare? Well, because it is a question about whether it was an accident or not, THE LAW FIRM IS HOPING TO RETAIN YOU AS A CLIENT if in fact it turns out that it was due to an accident. Has anyone else been contacted by a law firm when there are any other questions about procedures that are being done? NO! Only when it has to do with whether it was an accident or not, a law firm is brought into the mix because they are hoping to gain $$$ representing you in your lawsuit. I AM GOING TO INVESTIGATE whether this is in violation of my rights of privacy under the HIPAA laws. I find this whole process sleezy and underhanded. I am ashamed to have BCBS as my healthcare provider and will be seeking another company to do business with.
|
|
Dave0013
|
Oct 19, 2017
|
Equian.com Still Up to Their Old Scams
I, too, got one of the official looking letters from "Blue Cross Blue Shield" asking me to call or respond online to Equian.com with an "event number" related to "reimbursement subrogation". It is B.S. i'm guessing the poster above got it right that it's some ambulance-chasing law firm. I didn't call Equian but did contact BCBS at the phone number listed on my insurance card. The agent confirmed that they had NOT sent the notice to me. I advise anyone reading to do the same if you are uncertain at all: Only call the number you know! Throw the Equian letters in the trash.
|
|
Previous 1 Next |
|
|
