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Heritage Acceptance Corporation

United States, Indiana

Consumer reviews about Heritage Acceptance Corporation

Tyriska
Dec 24, 2011

Improper collection practices

I feel the same way about this rude company. I made my payment but wasnt aware that I had another deferred payment due They called me 3 days after the payment was made to tell me I made the wrong payment and I was 78.00 short. The representative was so rude I asked to speak to her manager and she was also rude. I went as far as the regional manager and she was extra rude. I think its a prejudice thing with these company.

mjones1482
Jan 4, 2012

Improper collection practices

I had a car fro them and it was a lemon... they gave a so called warranty on it and I ended up putting 2 engines in this car and had to pay for it out of pocket. totaling on almost 3 grand. So I gave car back. Now they calling my family harassing them and leaving bogus messages. treats to sue me and take my wages. They charged me 9k for a 97 car and I paid about 3k not including the engines that they was suppose to fix and cover. I am so piste. Now they say I owe them 9k grand and consistently harassing my family and friends.I'm gonna file bankruptcy. I can't afford anything. I got hurt and I'm unemployed and may have to file disability. Also I didn't have the car a month before the engine went out. and after that it went out again a month later after having it fixed.

angered in madison
Jan 11, 2012

Improper collection practices

i also think that it is a prejudice thing. i was told that i couldn't come in the office one day to make my payment by the managers mother who lives around there... thus giving me a $45 late fee. I have to sign a contract for the last 4 months but the managers never show up or never return my calls to sign it, now they are giving me an eviction notice because of $45 late fee. How stupid will that look in court? Go on... lol

aggrivated!
Jan 12, 2012

Improper collection practices

I made a payment using an Am Ex card. No one told me I could not use this card. I was at work this eveing when I received a call saying that they were repoeing my vehicle because they do not accept Am Ex and I HAVE to use my original debit card. I advised them that this is a new card and I no longer have that one. I also asked why the payment was called in over the weekend would they wait 4 days to call me, and then to call me at work and not on my cell or home phone. He stated that he did calll my other numbers, and yet I have nothing on either caller ID or voicemail??? So, I went and bought a prepaid Mastercard debit card after work to make the payment AGAIN! I called the number and put the ext number in as I was instructed to do, and it went to a general voicemail box. The guy told me if I didn't make this payment (which I did) that they were repoeing my vehicle, yet they won't take the payment. I also sent in money orders (because I was waiting on my new debit card) and they stated that they did not accept money orders. I checked with Western Union and they cashed the money orders, yet they are calling saying that I never made the payment. I don't know what to do from here. I have tried to pay them and they have cashed some of the payments yet they say that I missed my payments. Any suggestions? I think I am going to go and try to refinance with my bank through a personal line of credit, but until then I need to figure out how to deal with this company.

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