hotelopia |
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Consumer reviews about hotelopia |
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monster-monster
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Oct 11, 2012
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owner Emmanuel Oduna is a scam!
I booked a room at this hotel and paid the deposit but when I arrived I found that there were no booking on my name. I showed my invoice but they never paid attention on it. When I spoke with their owner, he acted like I owed him money and refused me to refund my deposit for the fake booking. Beware of this company and don't deal with them!
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animalman
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Oct 18, 2012
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beware of hotelopia
Beware of hotelopia, their website's URL is www.hotelopia.com be sure to stay away from it. This website is just a scam, I booked a hotel through them and the website didn't show my reservation. When I arrived there there was no reservation although I have been charged. Beware!
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Lindsay
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Mar 11, 2014
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No Customer Service, Overcharged
I booked a hotel with a pool and paid for a five day stay only a few days in advance. When I arrived, the pool was closed and the pool had been closed at the time of my booking. The hotel apologized and I told them that I was going to check out because I want a hotel with a pool. They told me to call hotelopia, which was closed. The helpline was only open at night in the timezone I was in.
I emailed hotelopia and explained my problem and told them I was checking out. I checked out and booked another hotel. Hotelopia claims that I did not check out. When I reversed the charge on my credit card, Hotelopia disputed it and I ended up paying for a room I did not stay in that was not what they advertised. I emailed them repeatedly and they still claim I stayed. When I had the credit card company mediate over the phone they said I should email them after I had emailed them already.
No apologies over their claim about a pool, no help to make me happy with the service, they forced me to pay for services I did not get and wasted a lot of my time. AVOID them!!
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