Interval International |
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Consumer reviews about Interval International |
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HARASSMENT COMPANY
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Feb 8, 2012
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scam!!
I can not agree with you more. Interval International is a fraud and a company I have worked for. Please if you have a chose to go with a different exchange company do it!!! They will steal from you and all the employees care about is the money they get is selling you more years on your membership. They will lie, be rude, harass you just to get their commission. They also do not honor it when you tell them to place you of the do not call list. There are some days that they will call over 5 times in one night. That is harassment by the law and they need to be fined for this. Please do not sit back. Report them and lets see how they like this.
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Patrick OHara
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Mar 8, 2012
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failure to keep agreement
We have been Interval members for 20+ years and have never experienced any difficulty getting an exchange. Well, until this year. We deposited our Colorado 3 bedroom unit back in October and requested a 2 bedroom unit in Park City, Utah. They attempted to give us an efficiency unit. We are now 16 days from our flight and still do not have an exchange. We call every day and must again explain our situation to the Interval employee. They can't get us an exchange, but do their best in attempting to get us to upgrade our membership. We are very disappointed with Interval and frustrated with the process. I have a feeling that something is going on with Interval. It has all been very frustrating. We will end up renting some dump, while some family enjoys our three bedroom unit in Breckenridge. Not a happy camper. Not at all.
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Patrick OHara
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Mar 8, 2012
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notification
We are in the same boat. We banked a 3 bedroom unit, requested a two bedroom and later discovered that they gave us an efficiency unit. We called Interval and they stated that they sent out an email about the exchange. We never received any email from Interval. They later cancelled this exchange. We are still hoping for a two bedroom. We do not trust Interval to send an email and call them at least once a day. We occasionally get helpful and friendly individuals on the phone and occasionally get individuals who are clueless. I have given up hope for this vacation. We are researching renting a place. So much for Interval.
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P OHara
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Mar 19, 2012
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No availability
We booked our spacious three bedroom Gold Point unit in Breckenridge, Co in October of 2011, and requested a 2 bedroom in Park City, UT for March 22, 2012. They had 6 months to find an exchange. I would think that would be more than enough time. They offered us an efficiency unit, and a one bedroom unit not on our requested time. However, they never failed to ask if we wanted to upgrade our membership. One person even asked if we wanted to bank our week in 2013. We ultimately changed the request to a one bed room unit as our flight day drew closer. We were desperate. We had flights booked and were locked into a specific time period. We called every day. Sometimes twice a day. Some people were helpful. Some barely spoke English. We wanted to know where we stood on the list, but everyone denied the existence of any exchange list. Also, no one would offer up information as to how many units Interval has in the Park City Area. Today our unit went back into the bank and we will search for a rental. We fly out this coming Friday. We are very disappointed with Interval. I think that something is amiss with Interval International. Not a happy camper.
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Walking by
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Aug 20, 2012
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Awful company, terrible to deal with
I had an account with them for several years, but never had the need to use it. Some time ago though, they had a promotion. I had no opportunity to come there and pick up the gateway I wanted to purchase, so I emailed them asking if they ship those. They said yes, so I paid the sum. After a month I received nothing. And they denied that they ever said something about shipping. I opened a dispute, and got my money back. However, they closed my account, but I don’t care.
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