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JAGeX

Belgium

Consumer reviews about JAGeX

thel
Mar 27, 2012

spam from jagex

I get emails from them too but unlike you i get them cause it was my game email. i broke off ties with them after they shafd me from my account by not returning it to me just cause the passwords i had on my file were wrong.
now in answer to the emails sent to your work email. it is a scam/hacker email trying to steal your account. i know cause my world of warcraft email is aol not hotmail and they sen it to my hotmail.

Antispammails
Mar 27, 2012

spam from jagex

i have NOTHING from Jagex never even went on their website. i only play games on Steam and Origin and those are both on gmail. i have NEVER used the emailaddress that i get their spam on for webbased stuff. i only contact relatives and clients with it. how does that hacker/scammer even get a hold of my email? my security checks out there are no leaks.

thel
Mar 27, 2012

spam from jagex

you are a member of a steam/origen webpage correct?

Mod_Harriet
Mar 29, 2012

spam from jagex

Hey

Sorry to hear you have been having problems with Spam emails. If you have received emails which appear to be from Jagex they are likely phishing emails designed to steal RuneScape account details and are not from us. Phishers usually bulk-send emails to a list of randomly generated or purchased email addresses in the hopes that they will “get lucky” and find someone to whom their email appears relevant.

To avoid seeing them in future I would recommend that mark these emails as “Spam” or “Junk” in your email spam filter. Alternatively, you can forward one of them to your email provider as a “Phishing Scam” and they should be blocked.

In future, if you need more help in regards to these kind of emails or have another query, please feel free to contact us at [email protected].

Thank you

Mod Harriet

Account Help Team
Jagex
[email protected]

thel
Mar 29, 2012

spam from jagex

Mod_Harriet,
I am supprised to see a jegex employee actualy looks here. I mentioned on other jagex/runescape posts about needing help from you guys before on my account but your site is hard to navigate and not user friendly.

about what Mod mentioned some stam/origen pages have embeded viruses. you look at a game for what it is and bingo virused. then they see what you use for email and there you go. even with my anti virus firewalls i still get new viruses that it doesnt know exist yet.

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