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JSI Cabinets

United States, Illinois

Consumer reviews about JSI Cabinets

J.W.
Mar 22, 2016

PLEASE STAY AWAY FROM JSI CABINETS

I recently remodeled my kitchen and my loser contractor installed JSI cabinets. Most of the doors, some cabinets themselves and half of the shelves were warped. Yes they are made in China, there are Chinese stickers on every door. After talking to Laslo at JSI he told me that the warranty was through the contractor only. I fired the loser contractor after I saw these sub-standard cabinets that they installed. I told Laslo (JSI) that I had fired the contractor and he told me that I HAVE to go through them if I want replacement doors, etc. Why would I want the contractor back to replace things when I fired them already.
All of the new contractors I have brought in to fix this disaster ask me if I put them together myself. None will touch this job. So I am stuck with a half done kitchen and sub-standard cabinets.
Save yourself a lot of aggravation and look anywhere else for cabinets.

toby1
Sep 3, 2018

Stay away from JSI

Please stay away from JSI cabinets. There are many companies out there that have great RTA cabinets. I own the Weaton line of JSI cabinets. The doors are warping, cracking and bleeding through. My crown molding that I paid a premium for are totally discolored in comparison to the cabinets. My retailer has been extremely helpful, but when dealing with a shoddy manufacturer company the retailer is at a loss. Several doors were ordered and installed ALL at my expense. Now due to the poor paint and finish quality the doors do not match some of the original doors/boxes. Cabinet boxes are cracking making it impossible to replace since the granite would need to be removed. The "optional" softclose mechanisms have been replaced several times due to oil leakage and continue to fail. A JSI rep was at my home to inspect the cabinets and agreed there were many defects in the quality of work. Most recently, 7/18 I attempted to contact JSI 3x about failing softclose mechanisms and have not received any response back. This again shows their total disregard for their customers and how they refuse to stand behind their products. I would not recommend JSI to my worst enemy. Regardless of the expense, I am now considering filing a lawsuit against JSI for their shoddy work and failure to warranty their garbage products. I would give JSI 0 stars for both quality of work and customer support

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