Jumpin Jammerz |
| United States, Arizona |
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Consumer reviews about Jumpin Jammerz |
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Chowderhed
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Dec 19, 2011
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Poor Customer Service
What does their return policy say in the terms and conditions or FAQ's on their website?
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Boston C
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Dec 22, 2011
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Poor Customer Service
I also ordered a set of pj's from this horrible excuse for a website, I made a purchase on Dec 6th for a gift for my girlfriend, I did not receive a order conformation email from them, which I found strange. I waited about two weeks to see if they would contact me at all and send me anything; i.e. a thank you email, a tracking number, a "your order has been shipped email, but no, they did not contact me at all. So I check my bank statement and sure enough they charged my account on Dec 7th. So I emailed them, and waited a few days and still did not receive any response, so I emailed them again and then began to call their so-called "customer service" number... no one ever answered. A few times the answering machine told me that the VM box was full! I left several messages and no one ever called me back. I find this unacceptable, this company basically stole my money. I called my bank yesterday and reported them, the bank returned my money. I am very disappointed, their products looked great, too bad they dont know how to run a business... DO NOT BUY ANYTHING FROM THAT WEBSITE.
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