Log inRegister
Add a Review

JustFly.com

United States, New York, New York

Consumer reviews about JustFly.com

josefina
Jan 24, 2017

JustFly.com

7189025512
United States, New York, New York
justfly.com

Penalty to cancel

I booked two tickets around 100 pm. then I called back around 6pm. to modify the time, But because I was told that I can call back to modify or cancel immediatly. I just wanted to modify the time. I was told the I needed to pay a penalty of 150 for each ticket and plus 225 to modify the time. It was cheaper to cancel it. I canceled and I have to pay penalty or to loose 320. I have booked through another website and I never pay anything if the cancelation is done within 24 hours. They refused to reimburse the penalty charged to my credit card. I called and I requested to talk to a supervisor and I was told that there were not supervisors. They are supposed to inform the lapse of time the customer has to modify or cancel any ticket clearly. thank you

Add a Review about JustFly.com

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username