KFC - South Africa |
| South Africa |
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Consumer reviews about KFC - South Africa |
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POLKA
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Feb 17, 2012
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Service was so terrible!
I WENT TO KFC IN PINETOWN OPPOSITE CAMBRIDGE FOOD. FIRSTLY STAFF IS NOT FRIENDLY SECONDLY ONE OF THE LADIES TOLD US AS "CUSTOMERS" TO PLEASE PUT BACK THE SEATS/CHAIRS BACK AS THEY WERE AFTER WE FINISH OUR MEAL WITHOUT EVEN GREETING US FIRST. GUYS YOU SHOULD IMPROVE YOUR SERVICE IN ORDER TO GAIN MORE CUSTOMERS. LOVE YOURSELF LOVE YOUR JOB. THERE ARE SO MANY OPTIONS "GOOD QUALITY OPTIONS" RESTAURANTS BUT WE CHOOSE YOU SO PLEASE TREAT THE CUSTOMERS EQUALLY DONT BE RACIST THIS IS A FREE COUNTRY WE ARE ALL EQUAL THANX FROM PINETOWN
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zahrah
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Feb 20, 2012
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Service was so terrible!
hi there
i experienced undercooked meals in the athlone gatesville branch and strand street and the krusher machine always out order and no stock
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Kevin Pillay
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Apr 9, 2012
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Service was so terrible!
I bought a streetwise 2 from KFC Hillcrest and found worms inside my chicken . I then phoned the customer complaint and told them about my terrible ordeal . This was on the 27 March 2012, up until now ( 9 April 2012 ) I did not recieve any apology letter . I will not eat or buy KFC again . I did inform all my customers, clients, friends and family about this !!! My family has stopped eating KFC as of immediate effect .
Please get your acts together and sort out your poor customer care center ...
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hannes
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Apr 12, 2013
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Service
On Thursday 11/04/3013 I contacted KFC in Selcourt Springs at18h35. I ordered two wicked box meals and explained to them that the one box they have to change the mash and gravy with only gravy. Further I asked for two Fanta Oranges and mini loaf as extra.
The lady then said to me that the order will take 45 minutes of which I did not have a problem. After 45 minutes our food arrived and I paid the driver.
After getting into the house and opening the bag,I noticed that the coldrink was wrong, further while eating,my wife noticed that she had mash and gravy and there was no mini loaf. I contacted Kfc again and explained to the lady that the order was wrong because we have received Sprite instead of Fanta Orange, they did not change the mash and gravy and there was no mini loaf.
The lady then informed me that I will have to be patient and that she will send someone to come and fix my order. This was said to me at 19h25. I said to the lady that it is ok,I will wait. It is Friday 12/042013 at 18h00 and I am still waiting for this person to come and fix my problem. I tried several times last night between 20h00 and 21h00 to phone these people to no success.
The amount I spended was to the value of R162,00
I will take further steps in regards to this matter!!!!!!!!!!!!!!!!!!!!!!!!!! (media)
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mariusf
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Oct 12, 2013
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shit service
I buy Kfc 3 times a week from kfc opposite greenacres in Port Elizabeth from the drive through and everytime i have to wait 10 TO 15 minutes for my food after i was told it would be 3 minutes. Today i ordered 3 large pops and 3 large chips and when i get to the window the order is for 1 of each. Kfc service is getting really shit we order from Uitenhage to PE and always the same shit. I recently travelled to Johannesburg for my work and got
Kfc from Edenvale Kfc to my surprise at home found a cockroach in the chicken.
KFC is now really shit i have to find another fast food place now and Steers is now a better option as the food and service is better.
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Es8
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Apr 15, 2015
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poor customer service - racism
I regularly buy KFC, but lately I don't feel welcome in any KFC branch. Our closest branch is Piet Retief. And the staff often refuse to help white South Africans. Even if you stood in the queue like every one else. If someone pushes in line the cashiers help them and ignore you completely. I even had the security guard stand up for me. He told the lady that we had been in the queue for some time. She sweared at him in Zulu. Gave me a angry look and continued helping those that pushed in line. I would think that manners would be important for a staff member. They often talk down at customers in their native language thinking you won't understand. That is not the case. If I am not welcome in a international franchise because of my skin colour,I will let all my friends and family know immediately. So long to the Colonels 11 herbs and spices.....
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