Lastman's Bad Boy Furniture |
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Consumer reviews about Lastman's Bad Boy Furniture |
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ASVal
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Feb 25, 2012
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Buyer beware!
Buyer BEWARE!!!
I went into the Burlington store of "BAD BOYS", looking for a 3 pc set, sofa, chair, and love seat. I found a set that I liked and paid cash that same day. The chair was the only piece not in stock, and it would be 2-3 weeks to get the chair in. I went back 3 weeks later and found that the set I choose would be too dark for the floors in my house, so I picked out another set that just happened to be on sale. This new set was $500 cheaper. After the transaction was done, I was then told I would not recieve any cash refund, but only would be allowed an in-store credit.
I paid cash for this.
So now to get my money back I have to buy something else from them, or let them have my money. I don't want anything else from their store. EVER!!!
Tell the world... BEWARE of Bad Boys.
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Learn from others mistakes
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Feb 25, 2012
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Buyer beware!
London location, I'm not getting into all the crap we have put up with, let's just say $7000.00 aprox spent there, shit service b.s excuses and wish we had read up on complaints first!!! DO NOT BUY FROM BAD BOYS !!! I have never ever seen this type poor quality service and low brow behavior ever. I guess that low life company could care less cause people like me are to stupid to look up any complaints until after problems start.
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damnitbadboy
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Mar 1, 2012
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Buyer beware!
is there any way of forcing BadBoy to give me my deposit back on a dryer that was ordered February 17th (today is March 1st).
I ended up purchasing one from another place and it is already delivered and installed. I went to BB this morning and
asked to cancel the order and get my money back. I was told that was not an option. But they could give me a store credit.
I had to put 25% down and I really want my money back. Has anyone been successful at this. It just seems illegal to me that they can do this.
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hrc1
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Mar 15, 2012
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Buyer beware!
A few weeks ago I purchased a washer / dryer from the London store. Everything seemed to go fine, my sister was asking all the questions. (Thank god she was with me)
I did the 90 day layaway. Told them from the beginning I wasn't sure on the delivery day, they were pushing for March 1/12. Needless to say I went in before March 1/12 to pay the items off and set up a delivery day. I was informed that delivery was set up for March 1/12 as I had requested...funny I never gave a delivery date, only because I had 90 days to pay it off and paid it off in a about a month. I looked at the lady and politely informed her that no date had been given for delivery, especially since I was working a 12hr shift that day. This is when she really started getting rude, basically demanding that I take delivery for the 1st. I didn't even have the keys for the place yet, not until the 2nd (locksmith troubles). Well delivery came on the 5th, the delivery guys superb. Never noticed that big dent in the top of the washer when it came in, none of us did, and there were 3 of us looking.
So I get on the phone the next day, guess what its not their problem, I signed off on it. Silly me, I didn't inspect with a microscope, I even showed the manager the dent in the washer on my phone. I had to go to the store to show them because the damn washer never came with HOSES. . Silly me...again. What would make me think to ask if the washer came with hoses?
Yes they neglected to tell me that, totally ignored the pics. Basically it was "have a nice day and don't let the door hit you on the way out."
new mantra...NEVER AGAIN, NEVER AGAIN, NEVER AGAIN
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Lastman's Bad Boy Superstore
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Jun 2, 2012
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@ASVal
Dear ASVal, We regret that you had an unsatisfactory experience with Bad Boy.
We were unable to reach you through this site's e-mail response.
Thank-you for your time in creating this feedback.
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Lastman's Bad Boy Superstore
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Jun 2, 2012
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@Learn From Others Mistakes
We regret that you had an unsatisfactory experience with Bad Boy.
We attempt to resolve all customer issues – Lastman’s Bad Boy is committed to satisfied customers. We've been unable to reach you through this site's e-mail response.
Lastman's Bad Boy is proud of its record of over 50 years of community involvement and integrity, in providing service to our many return customers.
Thank-you for your time in creating this feedback.
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Lastman's Bad Boy Superstore
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Jun 2, 2012
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@D_BadBoy
We regret that you had an unsatisfactory experience with Lastman's Bad Boy Superstore.
If you change your purchase decision after buying, we can work with you to offer options to find a solution that is satisfactory.
Unfortunately, we have been unable to respond using this site's e-mail link for you.
Thank-you for your time in creating this feedback.
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Lastman's Bad Boy Superstore
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Jun 2, 2012
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@HRC1
We regret that you experienced this issue with your damaged appliance.
Lastman's Bad Boy is committed to customer satisfaction, so we take great care to deliver, and followup service our products.
Detailed inspections on delivery are always important, so that everyone is clear on the delivered condition of items.
We take great pride in the Delivery standards we have brought to Ontario - please call our Delivery Customer Care at any time to change or make arrangements.. Our HOTLINE will keep you up-to-date on your delivery status before, day-of, and post delivery.
You may even log on at our website to see your delivery timeslot on the day of Delivery.
Thank-you for your feedback.
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Acastell
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Nov 15, 2013
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Buyer Beware!!!
Like ASVaL, and others, we have had a similar experience with Bad Boy.
We purchased a double mattress set, bed frame and a sectional sofa for our son's condo and paid for it via credit card. The furniture was to be be delivered later that week. The next morning we called to tell Bad Boy to reschedule the delivery as the elevator at the condo would not be available till the following week. So, WE HAD NOT TAKEN POSSESSION of any of the items purchased.
After we realized that the furniture would not be suitable for our son's place, we went in to the store two days after the purchase to cancel the purchase and get a refund.
We were then informed by the Store Manager that all we'd get was an "In-Store" credit. The rational given us was that the items were floor models - which was true for the sofa set and the bed frame but certainly not for the mattress set.We inquired, and were told that the "In-Store" credit could be used to purchase items from any other BAD BOY store, but would be subject to the Whitby Store Manager's authorization! So, does this mean that the Whitby Store Manager will be telling us what to purchase, with our money???
What can one say about such EXCELLENT customer service except - THINK HARD AND LONG BEFORE ENTERING THIS STORE AND MAKING ANY PURCHASES AT THIS STORE!!!
In case Bad Boy want to contact me, my mailing address is on their file at the Whitby store.
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