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Loopnet

United States, California

Consumer reviews about Loopnet

Manhattan100
Jan 14, 2012

Unauthorized charges

Loopnet's manner of treating customers is despicable. They are not decent people. Loopnet has continued placing charges after the credit card used was expired and the customer hadn't been using their service. Decent people would have credited at least a portion of the timeframe during which the customer had not used their service. But not Loopnet. They enjoy getting paid for not having offered a service.

wepet
Jan 21, 2012

Unauthorized charges

The same sort of thing just happened to me. They set a "trap" and take whatever they can. It seems that there are only two options, the first being a Nationwide Class Action Law Suit against them and the second being to push for legislation in every state. I am suggesting that Loopnet and other companies with automatic recurring charges must be required to send a "courtesy" email to the account holder to notify them that their credit card is being charged. It is easy to miss the charge on your Credit Card statement if you have a lot of charges on it. They know this and that is the trap they set.

Yes I guess the third option is to never use their service and to tell as many people as possible about the scam.

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