Mate1.com |
| United States, New Hampshire |
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Consumer reviews about Mate1.com |
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michael willson
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Jan 23, 2012
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no refound my mony tha i dont used
I wish to cancel my account with mate 1 .com
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michael willson
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Jan 23, 2012
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no refound my mony tha i dont used
i have no complaint against Mate1.com i just found it easier to do it this way
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michael willson
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Jan 23, 2012
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no refound my mony tha i dont used
i allso wish to cancel are you interested
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Mate1 Support
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Jan 24, 2012
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Cancelling Your Mate1 Subscription
Hi Michael.
Cancellation can be done online quickly when you are in the "My Settings" portion of your profile - simply click on "My Profile", then click Subscription Status (you will be prompted to verify your password for security reasons) and then follow the prompted steps to cancel. Alternatively you can always call our 7-day-a-week toll-free phone support(1-888-688-4760, or 514 907-0015 if you are outside North America), or use our round-the-clock email support – [email protected], as well as a live chat support feature available during normal business hours to cancel your subscription. After doing so your membership will be terminated at the end of the current billing cycle and you will not be re-billed again. You may re-activate your membership at any time.
Please get in touch with our Customer Support team regarding any issues you are experiencing, or any technical difficulties you have encountered and we'll be happy to try and resolve them with you. That's what we're here for!
For your convenience, here is a direct link to our site’s Help/Contact Us page, which contains most of our contact options.
http://www.mate1.com/nw/faq
For additional options, please access our Help/Contact Us page from within your account itself after logging in, which you can do from this link:
http://www.mate1.com/nw/login
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